Administer and troubleshoot managed Wi-Fi networks and LAN infrastructure across multiple decks in a steel-hull environment onboard.
Assist the IT onshore team with installation, configuration, and optimization of computer hardware, network equipment, operating systems, and maritime-specific applications.
Oversee and maintain VSAT, Starlink and TVRO Media systems ensuring high-availability satellite connectivity for both vessel operations and crew welfare.
Proactively monitor performance to ensure system availability and reliability.
Enforce rigorous IT security policies and technical restrictions to protect vessel networks from threats in compliance with company policies.
Provide orientation and guidance to crew on new software, hardware, and acceptable use policies.
Organize and schedule upgrades & maintenance without deterring others from completing their work.
Utilize diagnostic skills to perform rapid root-cause analysis and resolution for complex hardware, software, and network outages, minimizing operational downtime.
Manage the full lifecycle of IT assets, including documenting configurations, maintaining hardware inventories, and ensuring critical spares for offshore repairs are always in stock.
Maintain meticulous, up-to-date documentation of the vessel's network topology diagrams and system configurations.
Collaborate with all offshore teams when required.
Rotation: 8 weeks on / 8 weeks off
Certification and Scope:
Degree in Computer Science, Information Technology, or equivalent experience.
Certifications as IT & Network Technician (e.g. CompTIA A+, N+, Cisco CCNA).
Extensive work experience as an IT Technician or relevant position, within the Oil & Gas industry on offshore vessels.
Excellent diagnostic and IT problem-solving skills.
Knowledge of LAN and Wi-Fi networks.
Knowledge of VSAT, Starlink and TVRO Media systems.
Good working knowledge of IT security and data privacy principles.
Valid STCW/ILO Medical Certificate.
Training & certification in accordance with the TOL Training Matrices.
