About Tata Consultancy Services
Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world's best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.
Job Description :
- Support the implementation and maintenance of the HAM and SAM processes within the ServiceNow ITAM module.
- Assist in the management of the IT asset lifecycle, including procurement, deployment, maintenance, and disposal of hardware and software assets.
- Facilitate accurate and timely updates to the CMDB, ensuring data quality and integrity.
- Collaborate with ITAM Lead to monitor and report on license utilization, compliance, and optimization opportunities.
- Aid in the execution of ServiceNow Discovery and integration tasks to ensure comprehensive asset tracking and reporting.
- Respond to queries and requests from various stakeholders regarding asset allocation, status, and lifecycle management.
- Support the development of reports and dashboards that provide insights into asset performance and compliance.
- Stay informed of updates and best practices within the ServiceNow ITAM framework and contribute to knowledge sharing within the team.
Skills :
- ServiceNow certifications, such as Certified System Administrator or Certified Implementation Specialist.
- Previous experience in an IT asset management role with a focus on ServiceNow HAM and SAM.
- Proficiency in data analysis and reporting tools.
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