ITSM Administrator - HP Service Manager

Employment: Contract

• Describe the Service Manager environment and architecture
• Install the various components of Service Manager
• Describe the various implementation options (such as default ports, load balancing, components)
• Perform tasks and set-up activities that are generally performed prior to moving the system to Production
• Perform ongoing monitoring, debugging, troubleshooting, and administrative tasks
• Perform additional administrative tasks related to reporting, surveys, and customizing the Web client

Requirements:

• Perform optional tasks, such as:
• Configuring Smart Analytics
• Performing health check
• Managing your entity relationships, running data reference check reports, and generating entity relationship diagrams
• HP Service Manager Administration