Important Notice
Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.
IVF Care Coordinator
Apply now
- Start applying with LinkedIn
Choose how often (in days) you want to receive a notification:
Choose how often (in days) you want to receive a notification:
Search Jobs by Keyword | Search Jobs by Location | Back to Middle East
Share this Job
Choose how often (in days) you want to receive a notification:
Closing date: 03/03/2026
Number of positions: 1
Recruiter name: Reem Mansoor
Reference number: 67261
Bourn Hall Al Ain | Al Ain | United Arab Emirates
MAIN PURPOSE OF JOB
The IVF Care Coordinator plays a vital role in guiding patients through their fertility journey by managing appointments, ensuring timely follow-up, and facilitating seamless communication between patients and clinical teams.
This role emphasizes education, emotional support, and personalized care across all touchpoints, enhancing the overall patient experience in a culturally sensitive, confidential, and empathetic manner.
KEY RESPONSIBILITY AREAS
Patient Navigation and Appointment Coordination
Patient Communication and Response Protocols
Education and Emotional Support for Patients
Cultural Sensitivity and Patient Experience Enhancement
Documentation and Information Management
Required Education
High School Diploma or equivalent and a formal accredited 6-month Health care course OR Diploma in Nursing or equivalent from an institution accredited in home country
Certification or training in patient services, healthcare communication, or IVF coordination.
Additional Training In Cultural Sensitivity Or Hospitality Is Preferred.
field.
Required Experience
23 years of experience in healthcare or patient-facing administrative roles.
Experience in appointment coordination, patient interaction, or front-line clinic operations.
Prior experience in IVF, fertility services, or women's health highly desirable.
Experience handling multi-channel patient communications.
Required Job Skills And Knowledge
- Verbal and written communication skills in English (Arabic will be an advantage)
- Communication & Interpersonal Skills
- Medical terminology
- Computer Literacy (Microsoft Office)
- Functional numerical literacy
- Client Service Orientation
- Client service and related management principles
- Proficiency in an electronic medical record system
- Ability to communicate effectively and professionally with clients / patients and colleagues
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family
Apply now
- Start applying with LinkedIn
Choose how often (in days) you want to receive a notification:
Choose how often (in days) you want to receive a notification:
Find Similar Jobs
Search By Keyword - MCME, Search By Keyword, Middle East - Internal, Hirslanden - Internal, Emirati - MCME
Join our Talent Community
Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.
Sign Up
Job Type: Administration
Apply now
- Start applying with LinkedIn
Choose how often (in days) you want to receive a notification:
Choose how often (in days) you want to receive a notification:
Job Segment: EMR, Healthcare
