Jira Product Discovery Administrator
Experience: 5–10 Years
Work Mode: Onsite
Joining: Immediate
Job Purpose
We are looking for an experienced Jira Product Discovery Administrator to manage, configure, optimize, and continuously improve the organization's product discovery platform.
The successful candidate will be responsible for administering and configuring Jira Product Discovery and Jira Software, including project setup, workflows, custom fields, scoring models, prioritization frameworks, roadmaps, dashboards, permissions, automation, and integrations.
The role will work closely with Product Managers, Engineering teams, Business Analysts, and business stakeholders to establish and maintain an effective product discovery lifecycle, governance framework, and seamless transition from product discovery through engineering delivery.
Key Responsibilities
1. Platform Administration
- Configure and administer Jira Product Discovery projects across multiple product teams.
- Define and maintain project structures, workflows, statuses, and governance standards.
- Configure custom fields, formulas, scoring models, prioritization frameworks, and automation rules.
- Manage Jira permissions, roles, user access, and security controls.
- Create and maintain standardized templates and configuration standards across product teams.
- Monitor platform usage and ensure adherence to established governance standards.
- Troubleshoot configuration and access-related issues and provide ongoing platform support.
2. Product Discovery Process
- Design and implement effective product discovery lifecycle processes within Jira Product Discovery.
- Configure idea intake, feedback collection, evaluation, and validation processes.
- Support Product Managers in managing and evaluating ideas and product opportunities.
- Implement prioritization techniques and scoring frameworks aligned with business objectives.
- Establish processes for capturing stakeholder feedback and converting insights into actionable product initiatives.
- Ensure consistency and governance of product discovery practices across teams.
3. Roadmaps, Dashboards & Reporting
- Create and maintain product roadmaps using Jira Product Discovery.
- Configure stakeholder-specific views, dashboards, and reporting mechanisms.
- Develop executive-level and operational reports to provide visibility into product discovery activities.
- Track the progression of ideas from discovery and prioritization through delivery.
- Configure reporting to support product portfolio visibility, prioritization, and decision-making.
- Continuously improve dashboards and reporting capabilities based on stakeholder requirements.
4. Jira Product Discovery & Jira Software Integration
- Configure and maintain integrations between Jira Product Discovery and Jira Software.
- Establish and maintain idea-to-epic traceability.
- Ensure alignment between product discovery activities and engineering execution.
- Configure appropriate workflows and linkages between discovery items, epics, stories, and delivery activities.
- Support release visibility and delivery tracking across product and engineering teams.
- Ensure accurate and consistent data flow between product discovery and delivery environments.
5. Process Improvement & Governance
- Define and maintain product discovery governance standards and operating procedures.
- Identify opportunities to improve workflows, configurations, reporting, and user experience.
- Drive adoption of Jira Product Discovery across product and engineering teams.
- Conduct user training, workshops, and knowledge-sharing sessions on Jira Product Discovery best practices.
- Facilitate workshops with Product Managers and stakeholders to understand requirements and translate them into platform configurations.
- Maintain configuration documentation, process documentation, and user guidelines.
- Monitor adoption and continuously improve the product discovery operating model.
Required Skills & Experience
Jira & Atlassian
- Strong hands-on experience in Jira Product Discovery Administration.
- Strong experience in Jira Software Administration.
- Experience with Atlassian Cloud Administration.
- Hands-on experience with Jira Automation.
- Experience configuring Jira dashboards, reports, and stakeholder views.
- Strong understanding of Jira permission schemes, roles, and access controls.
- Experience configuring workflows, custom fields, screens, schemes, and project settings.
Product Management & Discovery
- Good understanding of Product Discovery methodologies.
- Experience with product roadmapping and product lifecycle management.
- Knowledge of requirements management and stakeholder management.
- Strong understanding of product prioritization techniques and frameworks.
- Experience implementing product discovery processes across multiple teams is highly desirable.
Technical Skills
- Working knowledge of Jira REST APIs.
- Experience with Atlassian Automation.
- Basic knowledge of SQL and reporting concepts.
- Understanding of integration concepts involving Jira, DevOps, and other enterprise tools.
- Ability to analyze and troubleshoot Jira configurations and integrations.
Business & Soft Skills
- Excellent communication and stakeholder management skills.
- Strong workshop facilitation and collaboration capabilities.
- Good business analysis and process design skills.
- Strong documentation and analytical skills.
- Ability to work effectively with Product Managers, Engineering teams, Business Analysts, and senior stakeholders.
- Ability to manage multiple teams, requirements, and priorities in a fast-paced environment.
Preferred Certifications – Plus
Candidates with any of the following certifications will be preferred:
- Atlassian Certified Professional (ACP)
- Atlassian Cloud Administration certification
- Certified Scrum Product Owner (CSPO)
Experience Requirements
- Overall experience: 5–12 years.
- Minimum 3+ years of Jira Administration experience.
- Minimum 1+ year of hands-on Jira Product Discovery experience.
- Experience implementing product discovery frameworks and governance processes across multiple teams.
- Strong experience in Jira Cloud administration, configuration, automation, reporting, and integrations.
- Candidates who can join immediately will be strongly preferred.
Candidate Profile
The ideal candidate should be a hands-on Jira Product Discovery / Atlassian Administrator with strong Jira administration expertise and a good understanding of product management and discovery processes.
The candidate should be capable of translating business and product requirements into scalable Jira configurations, establishing governance standards, training users, and continuously improving the organization's product discovery and delivery lifecycle.
