Employer Overview:
A leading training and development provider established in 1998, with strong partnerships with globally recognized organizations such as Spencer Johnson and Huthwaite International. The company delivers world-class training programs across the Middle East and Europe, supported by a dedicated R&D function driving innovative learning solutions.
Job Summary:
The Junior Sales Account Manager is responsible for supporting business growth by identifying sales opportunities, building relationships with clients, and promoting the organization's training and development solutions. This role is ideal for fresh graduates and early-career professionals looking to develop their sales and account management skills in a dynamic learning environment.
Key Responsibilities:
- Contact potential and existing customers to promote the company's products and services.
- Respond to customer inquiries and provide accurate information about products, services, and the company.
- Identify customer needs, recommend suitable solutions, and support the sales process to achieve targets.
- Qualify leads and coordinate with the field sales team when additional support is required.
- Process customer orders accurately and maintain up-to-date customer records.
- Handle customer concerns and complaints professionally to ensure a positive customer experience.
- Follow up with customers to build long-term relationships and encourage repeat business.
- Maintain accurate records of customer interactions, sales activities, and relevant information for reporting purposes.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Management, or a related field.
- 0–2 years of experience in sales, customer service, account management, or a related field.
- Fresh graduates are encouraged to apply.
- Strong communication and interpersonal skills.
- Customer-focused mindset.
- Relationship-building and networking abilities.
- Self-motivated with a proactive attitude.
- Strong organizational and time management skills.
- Basic understanding of sales processes and account management principles.
- Ability to prepare proposals and sales presentations.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Experience using CRM systems is an advantage.
- Good command of English and Arabic, both written and spoken.
- Ability to work effectively in a target-driven environment.
- Ability to learn quickly and adapt to changing business needs.
- Capable of managing multiple tasks and priorities simultaneously.
- Willingness to attend client meetings and business development activities as required.
