Participate in the global computer support team maintaining hub, vessel, and remote in-country center seismic data processing computer systems.
Travel as required and assist in the onsite installation and maintenance of remote seismic data processing computer systems
Installation of data processing computer systems and peripheral operations.
Confirmatory testing of new and existing computer systems.
Day-to-day maintenance of local processing systems including nodes and tape drives
Acting as on-call support for any problems escalation out of working hours according to schedule
Perform other duties as assigned by Management
In the absence of level 1 support, field and record support calls from Geophysicists, and record corrective action taken, passing on level 3 support as required
Field and record support calls related to remote systems, and record corrective action taken, passing on level 3 support as required.
Interact with vendors and suppliers for purchasing hardware and associated software.
Provide training to level 1 support engineers and operators.
Responsible for the continuous improvement, implementation, and monitoring of the Quality Management System; its policies, processes, procedures, and related documents.
Ensure adherence to and fulfillment of HSE and QA requirements Any other reasonable task requested by management
Requirements
Relevant degree / higher education and appropriate experience
SPECIALIZED KNOWLEDGE:
Have competence in several of the following disciplines:
Operating systems: Red Hat Linux, Linux Kernels, Windows, windows server
Peripheral systems: Tape Drives, Automatic Tape Libraries, Disk Subsystems, Storage Area Networks, RDP and equivalent, parallel storage, filesystem
Facilities: Power and Electrical systems, Air Conditioning, Health and Safety regulations and legislation
Data Centre environment: center power delivery and power standards, HVAC, Fire Suppression, Control, and Monitoring systems
Networks: Administration, Switch Architecture
UGE (grid Engine): installation and operation
Administration: System Documentation, Shipping and export of computer hardware, Change Control, Project Planning, Report Writing; Non-CI systems DP Desktop Architecture
Skills:
Demonstrates good teamwork skills
Customer and service orientation
Ability to produce reports and clear documentation
