Job Summary
The technical sales engineer bridges the gap between technical expertise and sales efforts to provide advice and support on a range of electronics products and integrated solutions to potential customers aiming to achieve sales targets & plans through direct sales.
The role also involves driving successful customer engagements as technical sales engineers are the key point of contact for clients providing them with both pre and after-sales activities to contribute to the growth of the business.
Main Job Duties
- Developing a deep understanding of the technical products and integrated solutions offered by the company.
- Generating new leads that might benefit from company products and solutions and maximizing client potential in designated regions.
- Expanding existing accounts within an established geographic territory by communicating effectively and regularly with the customers and assessing their requirements and their future potential needs to ensure their satisfaction.
- Conducting product presentations and demonstrations to showcase the features and benefits of the company products and offered solutions.
- Negotiating tender contract terms and conditions to meet both client and company needs.
- Ensuring that proposals align with the technical capabilities and pricing strategy of the company.
- Providing technical support during the pre-sales phase, assisting customers in choosing the right products and solutions for their needs.
- Collaborating with the engineering team to ensure that proposed solutions align with technical capabilities and standards
- Staying up to date with product specifications, new products, and products developments.
- Presenting sales status reports to direct manager to monitor & control sales aiming to improve sales performance.
- Proactively managing customers satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
- Supporting the company's marketing activities by participating in collecting data about competitors and the company market share to assist in setting and updating sales plans.
- Providing input for sales forecasting based on technical trends and customer feedback.
Job Requirements
Basic Requirements
- Cairo resident
- Having a car is a MUST
Job Qualifications
- Bachelor degree in engineering (electrical/mechanical) from a reputable university.
- Minimum 2-4 years practical experience in customer service and technical sales, preferably in B2B.
Job Competencies
- Strong sales and negotiation skills.
- Strong interpersonal skills to build and maintain relationships with customers, internal teams, and stakeholders.
- Proficient in delivering technical presentations and demonstrations to potential customers.
- Advanced knowledge of sales techniques (customer selection, customer segmentation, and deal closing
- Demonstrated success in selling and interaction with executive level decision makers
- Familiarity with relevant technologies, industry standards, and emerging trends in the engineering and electronics sectors.
- Ability to adapt to changing market conditions, customer requirements, and evolving product offerings.
- Ability to work collaboratively with cross-functional teams, including engineering, marketing, and customer support.
- Having a customer-centric approach with focus on understanding and meeting customer needs.
- Having a results-oriented mindset with a focus on achieving sales targets and contributing to the company's overall success.
- English proficiency
