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Junior Technical Support Engineer

Junior Technical Support Engineer

delta retail solution
0-2 Years
Not Disclosed
  • Posted 21 hours ago
  • Be among the first 10 applicants

Job Description

Technical Support

  • DRS-SUP-PT-001 Junior Technical Support Engineer

Cairo, EgyptPart TimeHybrid0-2 Years

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About The Role

A part-time opportunity for junior technology professionals interested in ERP, retail systems and technical support.

Responsibilities

Assist customers with basic support requests.

Document incidents and solutions.

Perform basic application troubleshooting.

Follow up support tickets.

Assist senior support engineers.

Update technical documentation.

Requirements

Basic IT knowledge.

Basic SQL understanding.

Good communication skills.

Willingness to learn ERP and retail systems.

Good English.

Nice to Have

Computer Science or Information Systems background.

Previous help desk experience.

Position Overview

DepartmentTechnical Support

LocationCairo, Egypt

TypePart Time

Work ModeHybrid

Closing Date2026-10-21

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More Info

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Key Skills

ERP retail systems

Basic IT knowledge