KERING EYEWEAR Stagiaire Customer Operations Specialist

About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ensemble of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

We are currently seeking a Stagiaire Customer Operations Specialist to join our After Sales & Back Office team in HQ in Padova.

• Helping the team to manage Customer Service after sales activities (claim management, warranty evaluation, reverse logistics)

• Supporting the team to manage customer's requests, through different communication channels, and to manage special orders

• Supporting the Customer Operations and Sales Support team in relation to back office activities

• Ensuring effective communication with other company functions

• Bachelor's degree in Business, Languages or Management

• Good knowledge of MS-Office Pack (Excel, Power Point, Word)

• Minimum experience in the role is considered a plus

• Fluency in English

• Team player with a proactive orientation to results

• Genuinely curious

This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.