Key Account Manager

Key Account Manager – Modern Trade - Panda

Company: Al Naghi Company

Location: Jeddah, Saudi Arabia

We are looking for an experienced Key Account Manager – Modern Trade to join our team and manage key retail accounts while driving sustainable sales growth and strengthening customer partnerships.

Key Responsibilities

* Manage and develop assigned Modern Trade key accounts.

* Build strong, long-term relationships with customers and key decision-makers.

* Develop and execute account plans to achieve sales, distribution, and profitability targets.

* Lead annual negotiations, Business Development Agreements (BDAs), promotional plans, and commercial activities.

* Monitor sell-in, sell-out, stock levels, OOS, and customer performance and take corrective actions when required.

* Develop promotional calendars and joint business plans with customers.

* Identify growth opportunities across assortment, distribution, visibility, and promotional execution.

* Coordinate closely with Supply Chain, Finance, Marketing, Trade Marketing, and Operations to ensure smooth execution.

* Manage customer forecasts, orders, collections, claims, and commercial agreements.

* Conduct regular business reviews and provide clear performance updates and action plans.

Candidate Profile

* Strong experience in FMCG Modern Trade / Key Account Management.

* Solid understanding of the Saudi Modern Trade market and major retailers.

* Previous experience managing Panda Retail Company will be a strong advantage.

* Strong commercial, negotiation, and relationship-management skills.

* Good understanding of sales analysis, forecasting, trade spend, and account profitability.

* Ability to work cross-functionally and manage complex customer requirements.

* Strong communication and presentation skills.

* Proficiency in Arabic and English.

* Bachelor's degree in Business Administration, Marketing, or a related field.

What We're Looking For

Beyond account-management experience, we are looking for someone who can own the business, build credible relationships with customers, identify opportunities, solve problems proactively, and translate commercial plans into measurable results.