Key Account Manager

Company Description

e& UAE, formerly Etisalat UAE, has evolved over four decades to become the digital telco of the future. Our mission is to grow, transform, and excel as the region’s technology leader while enhancing digital customer experience and operational agility. We offer digital experiences beyond telecom, catering to gaming, health, and insurance, while enabling advanced technologies like private networks, autonomous vehicles, and AI. e& UAE remains your trusted partner and advisor in accelerating the digital world and pioneering future-forward spaces.

Role Description

This is a full-time, on-site role for a Key Account Manager, located in Dubai / Abu Dhabi. The Key Account Manager will be responsible for managing key customer accounts, creating and implementing business plans, and ensuring excellent customer service. The role involves analyzing customer data to enhance account management strategies and maintaining strong relationships with key accounts to drive sales growth and customer satisfaction.

Qualifications

• Analytical Skills for data interpretation and strategic planning
• Account Management and Key Accounts handling experience
• Proficient in Business Planning and execution
• Strong Customer Service skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively
• Bachelor's degree in Business, Marketing, or related field
• Experience in the telecommunications industry is a plus