We are looking for a Key Account Manager in the Western Region of KSA to achieve IPSEN's business goals by implementing benefit-based programs with designated Key Account customers; to be responsible for the achievement of KAM & BU targets on assigned accounts; to establish IPSEN as the preferred partner of choice with assigned Key Accounts; and to support the creation of a customer-centric approach to the relationship between IPSEN and our Key Accounts.
Main Responsibilities
- Identifying and managing interactions with assigned group of customers to identify business opportunities.
- Build and maintain effective long-term external relationships and a high level of satisfaction with key senior-level decision makers and influencers at a select group of major customer accounts.
- Work with a defined set of customers, typically within a geographic or industry focus, to meet revenue targets by increasing revenue spend per customer, and by identifying, developing and closing new sales opportunities.
- Create demand for the organization's products and services by raising the profile with customers.
- Conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies.
Behavioral Competencies Expected
- Influences - Using compelling arguments to gain support and commitment of others. Anticipating and balancing the needs of multiple stakeholders
- Customer (& Patient) focus - Building strong customer/patient relationships and delivering customer-centric solutions
- Business Insights - Applying knowledge of business and the marketplace to advance the organization's goals
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Instils Trust - gaining the confidence of others through honesty, integrity, and authenticity
Knowledge & Experience
- Cross-functional collaboration
- Experience in a Pharmaceutical company
- Experience in Specialty Care
Education
- Pharmacy Degree or equivalent is a must
