Designation: Key Account Manager – Ortho
Job Location: Egypt – Remote
Territory: Cairo – Downtown
Role Objective:
The key objective of this role is to drive sales growth and business development for Biotech Healthcare's Orthopedics portfolio, with a specific focus on Knee Osteoarthritis (OA) and Hyaluronic Acid (HA) / Viscosupplementation products across the assigned territory.
The role will be responsible for managing and developing key accounts, establishing strong relationships with Orthopedic and Rheumatology specialists, developing Key Opinion Leaders (KOLs), identifying new business opportunities, and achieving assigned sales and business objectives.
Desired Candidate Profile:
- Minimum 5+ years of experience in Medical, Pharmaceutical, or Medical Device Sales.
- Strong experience in Orthopedics is highly preferred.
- Experience in Hyaluronic Acid (HA), Viscosupplementation, Knee OA, or related products will be a strong advantage.
- Established relationships with Orthopedic and Rheumatology physicians/KOLs in Cairo – Downtown region.
- Experience in managing key accounts, hospitals, institutions, and healthcare professionals.
- Strong understanding of territory sales and business development.
- Proven ability to achieve sales targets and develop new business opportunities.
- Excellent communication, negotiation, presentation, and relationship-management skills.
- Strong scientific and clinical product discussion capabilities.
- Results-driven mindset with strong ownership and accountability.
- Good command of English.
- Willingness to work onsite and travel within the assigned territory.
Key Role & Responsibilities:
Sales & Business Development
- Develop and execute territory sales plans in alignment with business objectives.
- Achieve assigned sales targets and drive sustainable growth within the territory.
- Identify and develop new business opportunities across hospitals, institutions, clinics, and key accounts.
- Develop and maintain strong relationships with existing customers and expand the customer base.
- Drive adoption and growth of the Orthopedics portfolio, particularly Knee OA and HA products.
- Prepare sales forecasts and provide regular updates on business performance.
- Monitor territory performance and implement appropriate action plans to achieve objectives.
Key Account Management
- Identify, develop, and manage key accounts across the Cairo – Downtown region.
- Build strong and long-term relationships with Orthopedic and Rheumatology specialists, hospitals, and institutions.
- Understand customer requirements and develop account-specific strategies to maximize business opportunities.
- Manage institutional sales and support the development of business with key healthcare institutions.
- Ensure effective follow-up with key customers and maintain high levels of customer engagement.
KOL Management & Customer Engagement
- Identify and develop relationships with Key Opinion Leaders (KOLs) in Orthopedics and Rheumatology.
- Plan and execute appropriate KOL engagement activities.
- Develop KOL advocacy and engagement opportunities, including testimonials, webinars, workshops, and scientific programs.
- Support the development of KOLs as speakers for Biotech Healthcare at relevant congresses and scientific programs.
- Maintain strong professional relationships with key healthcare professionals within the assigned territory.
Market Intelligence & Business Reporting
- Monitor market trends, competitor activities, customer needs, and business opportunities.
- Provide regular market intelligence and competitor feedback to the management team.
- Maintain accurate records of customer interactions, sales activities, and business opportunities.
- Ensure timely submission of sales forecasts, sales reports, stock statements, and other required business reports.
- Identify market opportunities and recommend appropriate actions to support business growth.
Cross-Functional Collaboration
- Coordinate with Marketing, Supply Chain, and other internal teams to ensure effective execution of business plans.
- Support marketing initiatives and customer engagement programs within the assigned territory.
- Provide inputs for territory expansion and business development initiatives.
- Ensure adherence to company systems, processes, and compliance requirements.
Functional Skills Required
- Orthopedic / Medical Device / Pharmaceutical Sales
- Key Account Management
- Territory Management & Business Development
- Hospital & Institutional Sales
- KOL Management
- Scientific & Clinical Product Presentation
- Customer Relationship Management
- Market Intelligence & Competitor Analysis
- Sales Forecasting & Reporting
- Negotiation & Commercial Skills
Behavioral Skills Required
- Strong ownership and accountability
- Results-oriented and target-driven approach
- Excellent communication and interpersonal skills
- Strong relationship-building capabilities
- Customer-centric mindset
- Strong negotiation and influencing skills
- Analytical and problem-solving ability
- Proactive and self-motivated approach
- Ability to work independently and as part of a team
- Strong execution and follow-through
Team Size to be Managed
- Individual contributor role, no direct reports.
- Reporting to MENA Regional Business Manager-Ortho.
Important Links:
- Website: https://biotechhealthcare.com/
- LinkedIn: https://www.linkedin.com/company/biotechhealthcare/
- Instagram: Biotech Vision Care
Biotech is an Equal Opportunity Organisation promoting diversity while ensuring no discrimination on any ground including gender, race, religion, age, sexual orientation, disability, etc.
