Summary
Join Novartis Saudi Arabia in this exciting new role.
As KAM, you will be responsible for leading local key account management by nurturing strategic customer relationships, guiding a small team or dedicated accounts, and building strong partnerships with key stakeholders; deeply understanding customer and patientcare challenges to deliver tailored, valueadding solutions that strengthen collaboration and enhance patient outcomes.
About The Role
Major Accountabilities
- Responsible for promotion and development in the designated accounts to reach commercial goals
- Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
- Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
- Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account
- Analyze market situation including competitive intelligence activities on key accounts and key competitors
- Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
- Contribute to the mapping of stakeholders, including segmentation and profiling.
- Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.
- Develop an effective sales team through training and coaching or management of key commercial programmers
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
Minimum Requirements
- University degree in Pharmacy or Science is preferrable.
- Minimum 2 years of experience as KAM or in a Sales position within the pharmaceutical industry, with direct experience in the Saudi Arabia market.
- Arabic and English language skills are essential.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
