Key Account Manager

Company Description

Waffarha, established in 2012, is Egypt's leading lifestyle app, bringing essential and accessible services to its users. Offering discounted deals, seamless bill payments, and travel bookings, Waffarha enhances customers everyday experiences. With its recent expansion into Saudi Arabia, Waffarha aims to empower individuals to make the most of their resources and enjoy their lives to the fullest.

Responsibilities

• Responsible for acquiring merchants to Waffarha and maintaining a positive relationship to maximize profit.

• Source and develop a pool of small to medium merchants to sign up with Waffarha and maintain active engagement with the existing ones.

• Create opportunities and initiate business with new merchants from different potential sources (Social media platforms, Connections, and visits)

• Review the discount plans for the merchants on other platforms and similar suppliers.

• Create and negotiate competitive deals with the merchants, matching the customer needs with an objective to maximize profits

• Analyze and test the offers received from the merchant.

• Verify all documentation received from the merchant regarding their deal with Waffarha.

• Collaborate with the cross-functional team to ensure that all the merchant's needs are understood and addressed.

• Update the existing offers with the existing merchants.

• Act as a mediator between the merchant and the cross-functional team to pertain to the Merchants desires and respond to their concerns.

Qualifications

• Experience in the e-commerce and retail industry is preferred.

• A bachelor's degree is a must.

• 1 – 3 years of experience in sales.

• Excellent time-management & Organizational Skills.

• Excellent communication & negotiation skills.

• Good analytical & research skills.

• Dynamic, outgoing & energetic individual.

• Excellent networking & follow-up skills.

• Basic knowledge of Windows Excel – Word.