Kids Club Supervisor - Waldorf Astoria Lusail Doha

AKids Club Supervisor is r
esponsible for the day to day operations of the Kids Club, overseeing the childrens facilities, resort activities, overseeing the guest experience in these areas and assisting the team with the daily operational tasks and ensuring that the childcare standards are met and maintained.

Coordination of daily staff schedules and rosters, guest reservations, staff training / development and reporting and following up on all maintenance and health and safety issues.Responsible for achieving and exceeding department budgets by creating, implementing and promoting innovative business opportunities. Actively promoting and encouraging participation in activities & events around the resort and
working closely with all other departments.
What will I be doing

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  Assists the team in the day to day running of the kids club operations and resort activities
• Completes admin tasks such as scheduling and maintenance reporting etc
• 
  Conducts training for team members

What are we looking for
A Kids Club Supervisor serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Knowledge of paediatric CPR / first aid and emergency medical procedures.
• Must be comfortable, calm and confident in working with children of all ages Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
• Computer literate
• Creative in marketing and promotions.
• Must have excellent customer service skills and be detail oriented.
• Must be flexible and adapt easily.
• Excellent interpersonal, organizational and professional skills.
• Ability to handle multiple tasks.
• Ability to think and respond quickly to issues or guest needs.
• Excellent communication skills (English)
• 
  React calmly and effectively in emergency situations.