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excis compliance

L2 Desktop Support Engineer - EG

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Job Description

WE'RE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT!

Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.

  • Client in 190+ countries
  • 6000+ Engineers
  • 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Key Responsibilities

  • Install and maintain desktop hardware/software (Windows, Office 365)
  • Troubleshoot issues via helpdesk ticketing systems
  • Manage user accounts in Active Directory
  • Support mobile devices (iOS/Android)
  • Ensure security with anti-virus and encryption tools

Requirements

  • Bachelor's in Computer Science or related field
  • CompTIA A+ or MCP certification preferred
  • Experience with Windows, Active Directory, and hardware troubleshooting
  • Strong problem-solving and customer service skills
  • Professional and willing to learn

Benefits

Why Join Us

At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career Apply now to join Excis in Egypt and be at the forefront of IT support excellence!

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About Company

Job ID: 151297767