L2 Network Support Engineer

Why Zensar

We're a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we're passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we're so into happiness that we've created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We've learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar's mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

Zensar is looking for L2 Support Engineer in Singapore

Work from office

Responsibilities

• 6 to 10 Years of experience required
• Provide L2 support for enterprise network incidents, requests, and changes.
• Configure, maintain, and troubleshoot LAN/WAN environments.
• Manage routing and switching infrastructure across multiple sites.
• Support and administer firewall platforms such as Palo Alto, Fortinet, or Cisco Firepower.
• Manage wireless networks including Cisco, Aruba, or Meraki solutions.
• Monitor network performance and proactively address issues.
• Perform firmware upgrades, patching, and configuration backups.
• Participate in network implementation, migration, and optimization projects.
• Create and maintain network documentation and operational procedures.
• Work with vendors and internal teams to resolve complex network issues.

Required Skills

• Strong hands-on experience with:
• Routing (BGP, OSPF, EIGRP)
• Switching (VLANs, STP, EtherChannel, VxLAN preferred)
• Firewalls (Palo Alto, Fortinet, Cisco Firepower)
• Wireless (Cisco, Aruba, Meraki)
• Solid understanding of TCP/IP, DNS, DHCP, NAT, VPN, and QoS.
• Experience with network monitoring and troubleshooting tools.
• Knowledge of network security best practices.
• Excellent communication and customer-facing skills.

Preferred Certifications

• CCNA / CCNP
• PCNSA / PCNSE
• Aruba ACMP
• Fortinet NSE

Nice to Have

• Exposure to SD-WAN
• Network Automation (Python, Ansible)
• Cloud networking (AWS/Azure)
• NAC solutions (Cisco ISE, ClearPass)

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed.