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Akkar

Laboratory Operations Manager

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Job Description

About the Company

Lead a high-performing laboratory operation with full accountability for P&L, client relationships, technical excellence, service diversification, and on-time delivery. Serve as the face of the business for customers and regulators, while developing a safe, inclusive, and high-integrity culture across a multinational team. This position reports directly to the Country Manager Testing and will interface with key clients across the Kingdom

About the Role

Testing will include; Soils, aggregates, concrete, asphalt, steel reinforcement, geotechnical tests, mix designs (Marshall/Superpave). Standards: ASTM, AASHTO, BS/EN.

Responsibilities

  • Full P&L ownership: revenue, margin, EBITDA, working capital.
  • Client relations: manage large accounts (Aramco, Ma'aden, Ministry of Transport, EPCs).
  • Technical governance: ISO/IEC 17025 compliance, method validity.
  • Service diversification and growth.
  • Financing and budgeting.
  • Multicultural team leadership (Pakistani, Indian, Saudi Arabian, Filipino).
  • Integrity, ethics, and compliance.
  • Operational excellence: TAT, quality, safety.

Qualifications

  • Bachelor's in Engineering/Science; Master's preferred.
  • 1015 years experience; More than 5 years in lab operations leadership with P&L responsibility.
  • Strong client-facing communication; English required; Arabic preferred.
  • Middle East experience highly desirable.
  • Familiarity with LIMS/ERP and ISO standards.

Required Skills

  • Financial: Revenue, Margin, EBITDA.
  • Operational: On-Time Delivery, TAT.
  • Quality: Audit compliance, zero major findings.
  • Safety: TRIR, LTI.
  • Client: NPS, renewal rate.
  • People: Engagement, retention.

More Info

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About Company

Job ID: 143926757