Lead Agile Coach (UAE Nationals Only)

COMPANY INTRODUCTION

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Trkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

In line with the UAE Government's strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.

As a Lead Agile Coach at Emirates NBD, you will play a pivotal role in orchestrating an ever-evolving transformation journey within the organization. The primary objective is to establish several cross-functional Tribes/Platforms, each embracing self-sufficiency and delivering excellent customer experience.

Your leadership will be integral in guiding the evolution towards a collaborative and Agile culture. You will be empowered to come up with & implement new transformational ideas that can take the organization to the next stage of customer centricity, whilst ensuring uniformity within the Tribe/Domain operating model and enabling your Agile Coaches to succeed within those Tribes.

Roles & Responsibilities:

• Help the Delivery Domain define and track key agile OKRs and metrics to measure the success and effectiveness of agile practices.
• Provide regular reports and insights to leadership on the progress of agile transformation initiatives.
• Implement agile frameworks and methodologies at scale, considering the specific needs and challenges of the Domains.
• Work on scaling agile practices beyond domains to the organization.
• Actively manage and mitigate resistance to change, guiding the organization through cultural shifts required for successful agile adoption.
• Develop change management strategies to address organizational challenges and promote agility.
• Instill a culture of continuous improvement, encouraging feedback loops and a mindset of learning from both successes and failures.
• Lead strategic retrospectives and improvement initiatives to enhance domain and organizational performance.
• Facilitate the formation of agile communities of practice to encourage knowledge sharing and collaboration among agile practitioners.
• Organize and participate in events that promote agile best practices and insights.
• Ensure that agile practices align with regulatory requirements and compliance standards within the banking sector.
• Mitigate risks associated with agile implementation and provide guidance on risk management.

Required Qualifications:

• Overall Experience : 12+ Years
• Function Experience (Agile) : 10+Years
• Domain Experience (Banking/ Financial) :3+ Years
• Coaching and Mentoring
• Agile Methodology
• Graduate Degree in Engineering or Computer Science
• Post graduate Degree in Management (preferable)
• Leadership and Influencing
• Training and Facilitation
• Change Management
• Stakeholder Collaboration
• Scaling Agile
• Communication Skills
• Problem Solving