Lead Doorman

Summary

As a HeadDoorman, you are responsible to provide professional and customer-focused service to our guests, ensuring their every visit will become a memorable one your role will include key responsibilities such as:
.Offer consistently professional, friendly, warm, and engaging service
.Ensure guests are greeted appropriately upon arrival in a warm manner
.Open car doors for arriving and departing guests and escort them to the lobby
.Forward all guest complaints or problems to the manager on duty
.Ensure that an effective handover is made between duty shifts
.Demonstrate a complete understanding of the hotel's policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times
.Establish, promote and maintain good public relations while meeting or exceeding guest expectations.
Qualifications

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  Already based in the United Arab Emirates
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  Previous experience in a similar role will be an added advantage
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  Ability to work well with others in a guest and team-focusedenvironment
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  Verbal and written English language proficiency is required, with a second language helpful
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  Ability to stand on your feet for several hours