Lead Internal Audit and Compliance Analyst

Internal Audit and Compliance Analyst

Bangalore- Hybrid

Budget-30LPA

JD

Top 3 skills

1. BPO/Contact Center Audit & Compliance Expertise

Hands-on experience conducting physical and virtual audits, testing internal controls, documenting findings, and managing compliance across multiple BPO or contact-center sites.

2. Risk Management, RCA & Corrective Action Planning

Ability to identify compliance risks, lead root-cause analysis, develop corrective action plans, and track remediation through closure.

3. Partner Governance, Stakeholder Management & Compliance Reporting

Experience managing vendor/partner relationships, influencing cross-functional leaders, and using Excel, dashboards, scorecards, and KPIs to communicate compliance performance and risk trends

The key priority is strong BPO/Contact Center Audit & Compliance expertise.

Experience: 5+ years

Shift and Rotation Flexibility

Willingness to work flexible shift timings and rotational schedules based on business, partner-site, audit, and operational requirements.

Education

Graduation is mandatory, a postgraduate qualification would be helpful.