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Lead Software Engineer

Lead Software Engineer

Virtusa
7-10 Years
Not Disclosed
  • Posted 2 days ago
  • Be among the first 10 applicants

Job Description

Job Requirements

Experience in the following areas is desirable:

  • Minimum of 5 years experience working as a Site Reliability Engineer
  • Experience working with Agile, Lean and/or Continuous Delivery approaches.
  • Knowledge on DevOps tools and standards.
  • Passionate about secure coding practices, Software Engineering, contact centre migrationand API Based applications support.
  • Focus on compliance frameworks and standards.
  • Strong hands-on experience with AWS Connect and related AWS services (Lambda, DynamoDB, S3, CloudWatch, IAM).
  • Experience with contact centre technologies (IVR, ACD, CTI, call routing, workforce management).
  • Proficiency in Infrastructure as Code (Terraform, CloudFormation).
  • Experience with CI/CD pipelines (GitHub Actions, Codefresh), JIRA, ServiceNow & Qliksense.
  • Knowledge of monitoring and alerting (observability).
  • Familiarity with incident management and SRE principles (SLIs, SLOs, SLAs).
  • Strong troubleshooting and problem-solving skills.
  • Strong communication and collaboration skills.
  • Ability to work in a fast-paced, agile environment.
  • Ownership mindset and proactive approach to reliability.

Work Experience

7-10Years

More Info

Job Type:
Industry:
Employment Type:

Key Skills

AWS Connect

SLIs

Infrastructure as Code

Codefresh

monitoring and alerting

GitHub Actions

SLOs

SRE principles

observability

About Company

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