Job Purpose
Responsible for Learning management system-SAP and learning activities coordination
Key Responsibilities
- Create and manage user accounts on LMS, archiving past events, calendar maintenance, resource updates and coordinate the execution of learning activities. Assist learners with LMS access and functionality issues.
- Coordinate learning events from start to end according to requirements, target audience , objectives and allocated budget.
- Maintain professional working relationships with all learning stakeholders and communicate efficiently with internal and external customers
- Support the Learning and Development Department evaluating all learning activities to continually assess content is fit for purpose and to continually evolve and improve. Recognizes trends and provides feedback to management
- Create and share all required reports and ensure compliance with all quality control procedures to ensure high-quality deliverables.
- Coordinate with network/server administrator to facilitate database file maintenance and problem resolution
- Formulate and update user manual and step by step guides for LMS and learning activities
- Coordinate customer trainings , gather feedbcak regularly through surveys and issue training certificates.
- Create and distribute all required reports and ensure compliance with all quality control procedures to ensure high-quality deliverables.
- Undertake other duties that may be necessary and compatible with the nature of this post and this will require flexibility in undertaking the role.
Qualifications - Minimum Requirements
- Bachelor s degree or an equivalent degree, preferably with IT focus
- IT certificate is a plus
- Minimum of 1-year work experience in the field of administration
Competencies / Skills
- Customer Service Responds promptly to learners needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments,Gathers and analyzes information skillfully
- Communication Communicate clearly; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Teamwork Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit
Why Join Us
At AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company.
As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.
