The ideal candidate will be responsible for all operational and financial aspects of properties including budget control and maintenance requests.
Responsibilities
- Oversee day-to-day operations of assigned properties, ensuring the highest standards of maintenance, cleanliness, and overall property management
- Coordinate maintenance requests and ensure that all issues are addressed in a timely manner, minimizing downtime or disruptions for tenants
- Coordinate with Facilities Management to ensure high-quality and cost-effective service delivery, including cleaning, landscaping, security, and other property-related services
- Manage tenant relationships, addressing any escalated concerns, inquiries, or issues promptly and professionally
- Oversee lease renewals, new tenant onboarding, and move-outs, ensuring all paperwork and contractual obligations are completed correctly
- Oversee rent collection and ensure payments are processed on time, coordinating with the finance team to handle any discrepancies or late payments
- Enforce lease agreements and ensure tenant compliance with property rules and regulations
- Conduct property inspections, ensuring tenants adhere to property guidelines and taking appropriate actions when violations are noted
- Prepare and manage property budgets, ensuring the allocation of resources for maintenance, utilities, and repairs remains within set limits
- Monitor and control expenses to maximize profitability and efficiency while maintaining property standards
- Lead the development of regular financial reports on property performance, including occupancy rates, income, and expenses, providing insights to senior management
- Track and report on KPI metrics related to tenant occupancy, rent collection, and maintenance.
- Monitor asset conditions and recommend improvements to increase the property's value and appeal to prospective tenants
- Manage property-related insurance claims, working with insurance providers to resolve claims and ensure proper coverage
- In coordination with HSE, mitigate risks by identifying potential safety hazards and ensuring appropriate measures are taken to prevent accidents or damage to the property
- Participate in the candidate selection process and ensure all recruitment activities within area of responsibility are completed as per YAM's recruitment policies and procedures
- Set and agree individual goals for all direct reports and evaluate individual performance providing regular feedback and coaching in line with YAM's people management practices
- Ensure compliance with all relevant (internal and external) regulations including QHSE requirements using Company policies and procedures as appropriate
Qualifications
- Bachelor's degree in Property Management, Business Administration, Real Estate, or a relevant field
- Minimum of seven (7) years of relevant experience
