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This is a dual role position with Leasing & Property Management functions.
A. Leasing Functions
1. Tenant Acquisition & Operations
. Market available spaces through relevant media and collaborate with property agents to secure tenants.
. Identify and engage potential tenants through property agents, proactive outreach, strategic networking, and market research.
. Conduct property viewings for suitable tenants.
. Negotiate lease terms, rental rates, and tenancy conditions aligned with asset strategy.
. Coordinate the fit-out works and handover processes between tenants and contractors.
. Coordinate with authorities/MCST on permits, inspections, and compliance matters.
. Facilitate onboarding, move‑ins, take-over and coordinate with operations teams.
2. Lease Administration
. Prepare Letters of Intent/Offer, Tenancy Agreements, and coordinate with legal teams.
. Manage day-to-day real estate portfolio activities, including lease renewals, acquisitions, terminations and critical date tracking
. Maintain accurate lease records, tenancy schedules, portfolio databases and management reports, including WIP tracking and quarterly portfolio updates.
. Coordinate with legal teams, brokers and service providers on lease documentation, transactions, site inspections and related matters.
. Ensure all leasing activities comply with company policies and statutory regulation.
3. Relationship & Performance Management
. Serve as the main liaison for tenant issues, inquiries, and tenancy matters.
. Build and maintain strong relationships with tenants and various stakeholders to ensure high satisfaction and smooth lease renewals.
. Manage tenant enquiries, feedback, complaints and maintenance requests, ensuring timely follow-up and resolution.
. Support arrears management and negotiate payment plans when needed
. Focus on maximizing rental income, maintaining high occupancy rates, and meeting designated tenancy and revenue KPIs.
. Monitor competitor activities, rental rates, and market trends to inform leasing strategies.
4. Reporting & Financial Coordination
. Prepare monthly leasing reports, rental variance analysis, and forecasts.
. Work with finance teams on rental billings, deposit refunds, and property tax matters.
. Conduct due diligence, data verification, reconciliations and portfolio audits to ensure accuracy and compliance.
. Build strong relationships with tenants and stakeholders while supporting portfolio optimisation, cost-saving initiatives and other real estate projects.
B. Facilities & Property Management Functions
1. Property Operations & Site Management
. Conduct regular site inspections to identify defects, maintenance needs, safety issues and areas for improvement.
. Monitor building conditions, asset performance and service levels to ensure compliance with statutory and internal standards.
. Support day‑to‑day building operations and respond to issues promptly.
2. Maintenance, Repairs & Contractor Coordination
. Coordinate and supervise contractors for repair, maintenance, fit‑out, reinstatement and improvement works.
. Manage term contractors and essential building services including air‑conditioning, lifts, cleaning, landscaping, pest control and other facilities systems.
. Review contractor performance, verify completion of works and ensure adherence to safety, quality and timeline requirements.
3. Compliance, Safety & Regulatory Requirements
. Ensure building operations comply with BCA, SCDF, NEA and other regulatory requirements.
. Coordinate statutory inspections and maintain proper documentation for permits, licenses and compliance submissions.
. Support emergency preparedness, incident response and business continuity procedures.
4. Preventive& Predictive Maintenance
. Implement preventive maintenance schedules for building systems and equipment.
. Track asset performance, identify recurring issues and recommend long‑term improvement measures.
. Assist in lifecycle planning and replacement strategies for critical equipment.
5. Tenancy Administration & Stakeholder Coordination
. Administer tenancy matters including lease renewals, tenancy records, lease documentation and monitoring of tenant obligations.
. Coordinate with tenants, MCST, contractors and authorities on property, fit‑out and building‑related matters.
. Support tenant onboarding, handover, reinstatement and compliance checks.
6. Budgeting, Procurement & Cost Management
. Assist in preparing annual OPEX/CAPEX budgets for property and facilities operations.
. Source quotations, evaluate proposals and support procurement processes.
. Monitor expenditure and ensure cost‑effective delivery of services.
7. Vendor& Performance Management
. Conduct regular performance reviews of term contractors and service providers.
. Ensure service level agreements (SLAs) and KPIs are met.
. Manage contract renewals, variations and terminations when required.
8. Documentation, Reporting & Administration
. Prepare monthly operations reports, defect logs, maintenance records and incident reports.
. Maintain accurate documentation for leases, contracts, warranties, manuals and building records.
. Support audits, inspections and management reporting requirements.
9. Sustainability& Energy Management
. Monitor utilities consumption and identify opportunities for energy savings.
. Support implementation of green initiatives such as waste reduction, recycling and water efficiency.
. Assist in achieving and maintaining green building certifications.
10. Managerial& Project Support
. Support the Manager in operational planning, contractor management and implementation of facilities strategies.
. Assist in A&A, upgrading and refurbishment projects where required.
. Provide recommendations for operational improvements and asset enhancement.
Job Requirements
Job ID: 153756637