Licensing Officer

Key Responsibilities

• Manage the renewal of DOH healthcare facility licences and DED trade licences.
• Process new licence applications, ownership changes, location changes, and licence amendments.
• Coordinate DOH preliminary approvals for new pharmacies and healthcare facilities.
• Manage Pharmacist-in-Charge and Controlled-in-Charge transfer applications.
• Prepare, review, and submit all required regulatory documents.
• Monitor application progress and respond to queries raised by government authorities.
• Maintain an accurate licensing calendar and ensure all renewals are completed before expiry.
• Liaise with internal departments, legal representatives, consultants, and government entities.
• Monitor regulatory updates and communicate any changes affecting the business.
• Maintain complete electronic and physical records of licences, approvals, permits, and official correspondence.
• Support regulatory inspections, audits, and compliance reviews.

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Public Administration, Law, or a related field.
• Minimum of 2–4 years of relevant UAE experience in regulatory licensing, government relations, or healthcare administration.
• Hands-on experience with DOH and DED licensing procedures is strongly preferred.
• Experience within the pharmacy, healthcare, pharmaceutical, or medical sector is an advantage.
• Strong knowledge of UAE government portals and licensing procedures.
• Excellent organisational, communication, follow-up, and stakeholder-management skills.
• Ability to manage multiple applications and meet strict regulatory deadlines.
• Fluency in English is required; Arabic is an advantage