Company Description MetLife has been serving the Middle East and North Africa region for nearly 65 years, including over two decades of dedicated operations in Egypt. As the first life insurance company to enter the Egyptian market, MetLife Egypt provides life, accident, and health insurance, retirement planning, and wealth management solutions to more than one million customers. The company focuses on delivering smart financial solutions tailored to everyday needs and long-term goals. In a constantly changing world, MetLife Egypt aims to offer reliable guidance and support, helping individuals and families navigate life's challenges with confidence. Joining MetLife Egypt means being part of a trusted organization with a strong legacy and commitment to customer-centric service.
Role Description The Life Health Insurance Agent role at MetLife Egypt is a full-time, hybrid position based in Cairo, Egypt, with opportunities for partial work from home. In this role, the agent will advise individuals and families on life and health insurance products, assess client needs, and recommend appropriate coverage and financial protection plans. Day-to-day responsibilities include meeting with prospects and existing customers, explaining policy features and benefits, preparing proposals, and assisting clients with applications and policy servicing. The agent will also support customers with claims inquiries, policy updates, and ongoing coverage reviews to ensure their plans remain aligned with changing life circumstances. The role involves collaborating with internal teams, adhering to regulatory and company standards, and maintaining accurate records in line with compliance requirements.
Qualifications
- Strong knowledge and experience in Insurance and Insurance Brokerage, with the ability to advise on suitable life and health coverage options.
- Understanding of Health Insurance and Medicare-related products, including the ability to explain benefits and limitations clearly.
- Excellent Communication skills, including active listening, clear presentation of complex information, and customer-focused service.
- Proven ability to build and maintain long-term client relationships, with a consultative and ethical sales approach.
- Basic financial literacy and the ability to discuss protection, savings, and retirement planning in a simple, accessible way.
- Comfort working in a hybrid environment, managing time effectively between office-based and remote tasks.
- Bachelor's degree in business, finance, economics, or a related field, or equivalent professional experience in insurance or financial services.
- Fluency in Arabic and good command of English; familiarity with the Egyptian insurance market and local regulations is an advantage.
