Lighting Technical Support Engineer

Company Description

At Lampara Lighting, we prioritise manufacturing excellence, skilled craftsmanship, cutting-edge technology, and customer satisfaction. Our product range caters to various lighting needs with a focus on functionality and style. We believe in personalised client support and stand by our products to ensure utmost satisfaction.

Conveniently located in the UK and Gibraltar, Lampara Lighting serves clients across the region efficiently, providing prompt service and distribution of products.

Role Description

This is a full-time remote role as a Lighting Technical Support Engineer. The main responsibilities are:

• Product selection according to project inquiries
• Preparing proposals for new projects
• Negotiating prices with clients and other parties involved in the project
• Managing inquiries and logistics including ordering, receiving and shipping products to clients
• Support the sales team with technical issues
• LUX calculations - preferred

Qualifications

• Bachelors degree in Electrical Engineering or equivalent
• English language - fluent oral and written
• Autocad
• Dialux and Dialux Evo
• LC Systems
• Proficiency in lighting systems, fixtures, and technologies
• Strong communication skills for interacting with clients and providing technical support
• Problem-solving abilities to troubleshoot client issues and provide solutions

Apply to [Confidential Information]