Company Description BlackNGreen is a global AI solutions provider focused on transforming how enterprises leverage artificial intelligence to solve complex business challenges. Since 2010, the company has grown into a team of over 350 professionals, serving 160+ clients across more than 100 countries in sectors such as Telecom, Banking, Government, Insurance, E‑commerce, and Travel. BlackNGreen has launched impactful products including Magic Voice, MobiBattle, SmartConnect AI, and Call Signature, which have redefined customer engagement for billions of users. Its latest innovation, EVA, is an end‑to‑end AI‑managed service that automates up to 83% of customer care interactions and can significantly reduce operational costs while delivering seamless, personalized support at scale. Applicants joining BlackNGreen will be part of a fast‑growing, innovation‑driven organization working with global enterprises like Vodafone, MTN, and Telefonica.
Role Description The Tester role at BlackNGreen is a full-time, on-site position based in Gurugram. In this role, the Tester will design and execute test cases, perform functional, regression, and integration testing, and validate new features and enhancements across AI-powered products such as EVA. The Tester will log, track, and re-test defects, collaborate closely with developers, product managers, and business analysts, and help ensure that releases meet quality and performance standards. Daily responsibilities include reviewing requirements and user stories, preparing test documentation, participating in test planning, and providing clear feedback on usability, reliability, and edge cases. The Tester will also contribute to continuous improvement by suggesting process enhancements and supporting the adoption of best practices in quality assurance.
Qualifications
- Strong foundation in software testing concepts, including test case design, functional testing, regression testing, and integration testing.
- Hands-on experience with test management and defect tracking tools, and familiarity with documenting test plans, test scenarios, and test reports.
- Ability to analyze requirements and user journeys, identify edge cases, and validate end-to-end workflows in complex, enterprise-scale systems.
- Exposure to automation testing tools or scripting (e.g., Selenium, REST API testing, or equivalent) is an advantage.
- Understanding of telecom, banking, insurance, or customer care domains is beneficial, especially for testing AI-driven conversational solutions.
- Strong analytical and problem-solving skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.
- Effective written and verbal communication skills, with the ability to collaborate in cross-functional teams and provide clear, actionable feedback.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
