We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
We are on the lookout for a highly talented and self-motivated Mainframe CICS, MQ Engineer to join us on our journey in advancing the technological world through innovation and creativity.
Job Description: -
- Proven capability in independently building, configuring, and upgrading CICS Transaction Server regions in all environments.
- Proficiency in CICS associated product installations, applying maintenance, customizing products, and configuring products.
- Responsible for installation, maintenance, and administration of MQ.
- Support highly available, Sysplex MQ environments, including implementing and supporting MQ shared queues and MQ cluster configurations.
- Strong problem determination skills, demonstrating independence and experience in troubleshooting, researching, and resolving complex issues. Ability to utilize system diagnostics to arrive at problem solutions.
- Demonstrated strong problem-solving skills, including dump reading and use of performance monitors.
- Understanding of SMP/E concepts and IBM tools for identifying problems and fixes.
- Proficiency with SMP/E (commands, terminology, problem determination).
- Experience using the CICSPlex Web-User-Interface to create and administer changes in CICSPlex environments, such as transaction route rules and real-time analysis.
- Ability to create historical reports using Tivoli and SMF data in response to customer inquiries regarding transaction response time, storage & CPU usage, file I/O counts, wait reasons, etc.
- Experience monitoring CICS performance using Omegamon and TMON in response to client calls about transaction response time, storage & CPU usage, file I/O counts, wait reasons, etc.
- Ability to read and interpret CICS system dumps.
- Experience installing, customizing, and maintaining 3rd party products such as Compuware's Abed-Aid/CICS, Xpeditor, CAFC, etc.
- Participation in Disaster Recovery exercise activities and planning.
Good to Have: -
- Experience in independently managing projects of mid and high-level complexity.
- Familiarity with IBM Assembler language to look at code and dumps and work with Exits.
Soft Skills/Other Skills: -
- Excellent communication and conversation skills (verbal and written).
- Good documentation skills.
- Proficiency in MS Office (including MS Project and Visio).
- Strong customer handling skills.
- Ability to handle unforeseen situations.
- Ability to drive HCL's value and methodology.
- Experience working on production systems.
- Understanding of datacenter operations.
- Experience with database migration, installation, upgrades, and patching.
- Knowledge of data warehousing and other technologies (RDBMS).
Years of Experience: -
- Total: Above 10 years of experience.
- Relevant: Minimum of 6-8 years in CICS & MQ support.
Why Us: -
We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employees,
- Our company is extremely diverse with 165 nationalities represented.
- We offer the opportunity to work with colleagues across the globe.
- We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.
- We offer comprehensive benefits for all employees.
- We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect.
Equality & Opportunity for All: -
Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
