About the Client
We are sourcing on behalf of a well-established, family-focused entertainment company that operates multiple venues across Abu Dhabi. Designed to offer fun for all age groups, their locations combine immersive attractions, modern play zones, and engaging recreational activities for children, teens, and adults alike.
This is a great opportunity to join a dynamic team that's passionate about delivering joy, excitement, and unforgettable memories for families across the UAE.
About the Role
The Maintenance Supervisor position is a mid-level leadership role responsible for the effective oversight of all maintenance operations within a facility or portfolio of properties. This role focuses on managing a team of skilled technicians, ensuring the timely completion of repairs, and implementing preventive maintenance programs to maximize equipment uptime and facility safety. The Maintenance Supervisor plays a critical part in coordinating with clients, prioritizing service requests, and maintaining compliance with industry standards, directly impacting operational efficiency and client satisfaction.
Key Responsibilities
- Supervise daily maintenance operations, ensuring all work is completed efficiently, safely, and in accordance with established protocols.
- Manage, mentor, and schedule a team of maintenance technicians, assigning tasks based on priority, skill set, and workload.
- Develop, implement, and monitor preventive maintenance schedules for all equipment and facility systems to minimize downtime and extend asset life.
- Respond promptly to service requests and emergency repairs, coordinating resources to resolve issues with minimal disruption to operations.
- Liaise directly with clients and stakeholders to assess maintenance needs, provide updates, and ensure high levels of customer satisfaction.
- Maintain accurate records of maintenance activities, work orders, inventory, and equipment history using computerized maintenance management systems (CMMS).
- Ensure compliance with all safety regulations, building codes, and environmental standards, conducting regular inspections and safety audits.
- Oversee procurement of maintenance supplies, spare parts, and equipment, managing vendor relationships and controlling costs.
- Train and develop maintenance staff on technical skills, safety procedures, and company policies to foster a culture of continuous improvement.
- Analyze maintenance data and performance metrics to identify trends, recommend process improvements, and report on key performance indicators (KPIs).
Required Experience & Skills
- Proven experience in maintenance supervision or a related leadership role within facilities management, manufacturing, or building services.
- Strong technical knowledge of mechanical, electrical, HVAC, plumbing, and general building systems, with the ability to troubleshoot and resolve complex issues.
- Demonstrated ability to lead, motivate, and develop a diverse team of maintenance technicians, including performance management and conflict resolution.
- Proficiency in scheduling, prioritizing, and coordinating multiple maintenance tasks in a fast-paced environment.
- Experience with preventive maintenance planning, execution, and documentation using CMMS or similar digital tools.
- Excellent communication and interpersonal skills for effective client interaction, team collaboration, and vendor management.
- Strong organizational skills with attention to detail in record-keeping, inventory management, and compliance documentation.
- Solid understanding of workplace safety standards, OSHA regulations, and best practices in maintenance operations.
- Analytical skills to interpret maintenance data, identify root causes, and implement process improvements.
- Ability to manage budgets, control costs, and optimize resource allocation for maintenance activities.
Qualifications
- High school diploma or equivalent required; associate degree or technical certification in facilities management, mechanical, electrical, or related field preferred.
- Minimum of 3-5 years of hands-on maintenance experience, with at least 1-2 years in a supervisory or lead role.
- Certifications such as Certified Maintenance & Reliability Technician (CMRT), HVAC certification, or similar credentials are advantageous.
- Valid driver's license and ability to respond to after-hours emergencies as needed.
- Familiarity with building automation systems (BAS) and energy management practices is a plus.
Tools & Technologies
- Computerized Maintenance Management Systems (CMMS) such as Maintenance Connection, eMaint, or similar platforms
- Standard hand and power tools for mechanical, electrical, and general repairs
- Diagnostic equipment for HVAC, electrical, and plumbing systems
- Microsoft Office Suite (Word, Excel, Outlook) for reporting and communication
- Mobile devices and maintenance apps for work order management
- Building automation and control systems
- Safety equipment and personal protective equipment (PPE)
This Maintenance Supervisor role offers the opportunity to lead a skilled team, drive operational excellence, and make a tangible impact on facility reliability and client satisfaction. The position provides a dynamic environment with opportunities for professional growth, technical development, and leadership advancement within the maintenance and facilities management industry.
By applying to this position, you are granting us permission to process your CV and keep your profile on file for consideration for this and future opportunities.
