JOB TITLE
Manager - Account Management | MAF Retail | Corporate Head Office Egypt
Role Summary
The Manager - Account Management is part of a dynamic, result-oriented business development/sales organization, The role will be focused on new seller recruitment for Carrefour Marketplace business. The role holder will be responsible for lead generation, lead evaluation (cold calls, seller visits, emails, etc.), launching the business on Carrefour Marketplace. The role will require strong relationship management skills to identify and close win-win partnerships. The Manager - Account Management will also be helping sellers to grow their business on Carrefour Marketplace by driving adoption and awareness of various marketplace tools, and help provide sellers with insights.
ROLE PROFILE
- Source, call, close deals, and manage top local and international Sellers across many categories to help with their online growth using the marketplace platform.
- Be the unique point of contact for your Sellers regarding sales, business development, and account management.
- Conduct weekly/monthly and quarterly deep dives to understand root cause of your sellers performances and actions to accelerate growth.
- Prioritize your work and sourcing strategy with high potential Sellers based on their capacity to provide a good customer experience thanks to their unique products, capability to be priced competitively, and ensure an end-to-end good experience
- Build annual and quarterly business plans, defining category targets, benchmarks, and success metrics.
- Evaluate category health and drive initiatives to improve availability, ASP optimization, attach-rate enrichment, and customer experience.
- Strong Excel and Tableau skills with SQL is a big plus. Knowledge of productivity tools like SalesForce, ZOHO
- Ensure alignment of procedures in accordance with the Delegation of Authority (DOA)
- Assist in monitoring allocated budget to ensure compliance and highlight possible issues
- Provide inputs on the preparation of budget when necessary
- Provide inputs on cost reduction measures
- Demonstrated ability to dive deep in understanding the business, product, customer, and relevant landscape.
Requirements
- Bachelor's Degree in Marketing , Advertising or Sales
- 5+ years in a similar position
- 3+ years in an Ecommerce environment
- SQL/Big Query is preferred
- SAP
What We Offer
At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
