talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experiencefast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
About the Role
We're looking for a sharp, commercially-minded Manager, Business Insights to lead the analytics and intelligence function within our Partner Growth organization. This role is central to shaping and executing our strategy to scale talabat's selection, affordability, customer experience, monetization & internal commercial team enablement
You will work closely with the head of business insights and collaborate with senior stakeholders across Product, Sales, Finance, and Data to build scalable insight engines, tools, models and set the bar for and commercial performance measurement. This is a strategic yet execution-heavy role for a leader who thrives on impact, clarity, and action.
What's On Your Plate
- Scale the Business Insights function across the Partner Growth org encompassing acquisition, retention, growth, monetization, and the digital enablement of vendors.
- Define the intelligence roadmap for commercial teams: from KPI frameworks and performance benchmarking to campaign tracking and vendor health diagnostics.
- Champion automation and self-serve analytics, identifying opportunities to reduce manual work and accelerate time to insight.
Reporting Business Performance
- Analyze Data: Dive into talabat's performance metrics, identifying key trends, anomalies, and areas for improvement.
- Prepare Reports: Create comprehensive and insightful reports for senior management, highlighting key drivers of change and actionable insights.
- Communicate Findings: Present findings in a clear and concise manner, often translating complex data into understandable recommendations for decision-makers.
Conducting Analytical Deep Dives
- Drive deep-dive analyses on vendor economics, Incrementality, discount ROI, campaign performance, and pricing strategy to unlock new growth levers.
- Country-Specific Analysis: Perform detailed analyses of different talabat markets, focusing on identifying turnaround opportunities, growth and profitability areas.
- Cross-Functional Collaboration: Work with various departments to understand and address cross-functional issues impacting business performance.
- Strategy Development: Develop and recommend strategies based on analysis to improve overall performance and achieve business objectives.
Qualifications
What Did We Order
- 47 years of experience in data analytics, business intelligence, strategy, or consulting, with at least 3+ years of leading teams or projects in a cross-functional setting.
- Deep expertise in SQL and visualization platforms (e.g., Tableau, Looker, Power BI); comfort in building models and tools from scratch.
- Strong command over the entire data analysis lifecycle including; problem formulation, data auditing, rigorous analysis, interpretation, recommendations, and presentation.
- Familiarity with different types of analysis including; descriptive, exploratory, inferential, causal, and predictive analysis.
- Proven ability to operate in fast-paced, matrixed environments and to influence stakeholders at all levels, including senior leadership.
Preferred Qualifications
- Familiarity with agentic AI frameworks (e.g., AI agents, autonomous workflows) is a strong plus
- Background in food delivery, e-commerce, marketplaces, or high-volume B2B2C environments.
- Experience in vendor growth, partner incentive structures, or commercial performance optimization.
- AI automation experience
