Key Accountabilities
- Requirement Discovery & Clarification - Lead structured requirement gathering with Business, Product, Operations, and IT stakeholders for Capex initiatives.
- Translate high-level business objectives and investment cases into detailed functional and non-functional requirements.
- Challenge ambiguity, assumptions, and incomplete inputs to ensure requirements are clear, measurable, and outcome-driven.
- Requirement Detailing & Documentation - Own the creation and maintenance of high-quality requirement artefacts (BRDs, epics, features, user stories, acceptance criteria).
- Ensure requirements are implementation-agnostic, focused on what is needed rather than how it is built.
- Ensure traceability between business objectives, requirements, and delivery scope throughout the lifecycle.
- Demand Shaping & Execution Readiness - Partner with Project Owners to shape Capex initiatives into delivery-ready demand with defined scope, priorities, and dependencies.
- Ensure all demands meet entry criteria for estimation, planning, and funding approval.
- Support backlog refinement and PI / phase readiness by ensuring sufficient requirement maturity.
- Scope Integrity & Change Control - Act as a guardian of requirement scope once Capex initiatives are approved.
- Assess impact of requirement changes on scope, timelines, capacity, and cost in collaboration with Demand and Delivery teams.
- Support Change Control Boards (CCBs) with clear articulation of requirement changes and business rationale.
- Stakeholder Management & Communication - Act as the single point of accountability for requirement clarity for assigned Capex initiatives.
- Facilitate requirement walkthroughs, refinement sessions, and alignment workshops.
- Ensure consistent understanding of scope across Business, IT, and vendor teams.
Qualifications
Qualifications, Experience And Skills:
- Minimum Bachelor in Information Technology/ Information Services/ Computer Science
- Certifications such as Project Management, Agile Methodologies is a Must
- Master's degree is a plus
Experience
- 812 years of experience in requirement management, business analysis, or product ownership roles
- Proven experience supporting large Capex-funded programs
- Experience working with multi-vendor delivery environments
- Bachelor's degree in Engineering, IT, or Business (CBAP or equivalent is a plus)
Skills
- Strong requirement elicitation, analysis, and documentation skills
- Ability to structure complex problem statements into clear requirements
- Excellent facilitation and stakeholder management capabilities
- High attention to detail with strong scope discipline
- Experience in large telecom or enterprise IT environments (BSS/OSS preferred)
- Solid understanding of Agile and Waterfall delivery lifecycles from a requirements perspective
- Familiarity with backlog refinement, PI planning inputs, and UAT processes
- Proficient with Jira, Confluence, and requirements traceability practices
Success Measures
- Capex initiatives entering delivery with clear, stable, and complete requirements
- Reduced rework, clarifications, and scope churn during execution
- Improved estimation accuracy and delivery predictability
- Higher Business satisfaction with requirement clarity and outcomes
