Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department Overview
The Product Orderability group is responsible for product, software and services implementations in CRM, ERP and Product Lifecycle Management Systems. Group has a global presence in all regions (North America, Europe and Asia). It is responsible for working with cross functional teams (Sales, Go-to-Market, Product Management, IT,, Engineering, Supply Chain and Services) for end-to-end definition and implementation of product offers and configurations in CRM/ERP systems product orderability from Quoting to Fulfillment products and to provide better user experiences to our end customers, partners, resellers and Salesforce.
Product Orderability group is also investing in onboarding new tools and technologies to drive process automation, enable self-service for our stakeholders and reduce manual efforts to run our day to day operations. We look for the most advanced problem solvers and leaders in the automation area - like you - to help automate our business processes using various automation concepts like AI, RPAs BOTs etc.
Job Description
Working with cross functional stakeholders (Product Owners, Sales, IT, Factory, Engineering etc) to understand the product requirements/scope and convert it into requirements documents for various ordering systems: Oracle CPQ, Oracle Commerce Cloud (OCC), Oracle Subscription Mgmt. Platform (SMP).
Responsible for maintaining PO deliverable documents like requirements documents, test cases, migration documents and sign off/approval from cross functional teams
Responsible for finalizing Parts setup and BOM structure in Agile/EBS related to Product Configuration and providing SME level support to cross functional teams.
Ensures that Product Compliance requirements are met for various regions/countries.
Ensures agreed standards are met for Orderability UX in CPQ/OCC/SMP.
Evaluates, analyzes, and develops business processes and methodologies to implement and enhance cost-effective standard operating procedures.
Audits existing procedures for effectiveness and compliance.
Investigates and develops solutions to operational business needs. Ensures business operations support the strategic plan.
Drive SKU reduction, product cancellation analysis and offer/structure simplification activities working with Product Management, Engineering and Supply Chain
Identifies opportunities for process simplification and help with automation initiatives within the team
Create test plans, cases, and scripts to ensure that items, BOMs, and configuration rule changes can be verified thoroughly and efficiently.
Work with the factory to make sure product configuration is set up correctly and Sales Orders can be processed error free.
Partner with key stakeholders from Product Management, Engineering, IT, Services and PLM/EBS team members to gather and analyze requirements and deliver working ERP/CRM implementations.
Participate in Digital Transformation (DT) initiatives (OCC, SMP etc) to represent the Product Orderability team and provide Project Management level support. This includes but is not limited to joining daily standup/triage calls with DT teams and coordinating internally with PO team to make sure issues are resolved within defined SLAs.
Ability to lead and drive the meetings with cross functional teams.
Prepare PO dashboards, JIRA charts, Sprint planning reports and coordinate with PO leads to improve team velocity and performance.
Work in an Agile team environment.
Best written and verbal communication.
Additional Qualified Skills:
Demonstrated experience and understanding of ERP and CRM systems. Experience with Oracle CPQ, EBS and Agile PLM is preferred.
Prior experience of Project Management is preferred.
Prior experience of driving SKU and Product Structure optimization is preferred.
Experience in managing team with Agile methodology
Experience with Agile development tools such as JIRA, and Confluence.
Able to learn new technology quickly, become an expert, solve the problems, and teach others.
Experienced with creating business process models and using them to describe business requirements.
Has strong requirement gathering and analytical skills.
Excellent written, speaking, and interpersonal skills.
Experience working with remote teams in a global environment.
Basic Requirements
Bachelor's Degree in engineering related field and minimum 10 years experience
Familiar with Agile vs. Waterfall Methodology.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills, wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [Confidential Information].
