Manager, Client Engagement

Key Responsibilities

• Achieve individual targets by driving sponsorship and membership sales across GFTN's portfolio of forums, programmes and products.
• Develop compelling commercial value propositions and present tailored partnership opportunities to senior leaders across financial institutions, technology companies and fintechs.
• Prospect, acquire and manage new business accounts through their first engagement with GFTN, ensuring a positive client experience while working closely with internal teams to deliver successful outcomes and resolve issues where necessary.
• Maintain a healthy sales pipeline and ensure high-quality CRM data through the effective use of HubSpot.
• Collaborate closely with GFTN's Global Content and Strategy teams to shape commercially attractive products and partnership offerings.
• Partner with the Marketing team to develop targeted campaigns that generate qualified leads and drive commercial opportunities.
• Stay abreast of industry trends through market research, industry events and regular engagement with clients and ecosystem stakeholders.
• Share market insights, customer feedback and best practices with the wider GFTN team to continuously strengthen our commercial approach.
• Build strong cross-functional relationships to deliver an exceptional client experience and contribute to the success of the broader Client Engagement team.

Qualifications

• Bachelor's degree (or equivalent) in Business, Marketing or a related discipline.
• Minimum of 5 years experience in Sales, Business Development, Partnerships or other commercial roles.
• Self-motivated, proactive and resourceful, with the ability to work independently in a fast-paced environment.
• Strong commercial acumen with excellent attention to detail and the ability to translate client needs into compelling partnership propositions.
• Experience using CRM platforms such as HubSpot is an advantage.
• Excellent written and verbal communication skills in a professional business environment.
• Experience in the fintech industry, or a strong interest in financial services, regulation and emerging technologies, is highly desirable.