Role Overview:
The Manager - Corporate Sales, will be responsible for developing and managing a portfolio of institutional accounts, with the objective of positioning Home Centre as a leading brand in the institutional sales segment. This role will focus on driving B2B business growth through strategic partnerships, relationship management, and tailored solutions that meet the unique needs of institutional clients.
Key Responsibilities:
Sales and Commercial Performance
- Contribute to the preparation of annual sales budgets for the institutional business.
- Maximize sales and profitability by identifying and capitalizing on institutional sales opportunities.
- Develop and implement institutional sales strategies.
- Monitor and control costs within the established budget.
- Identify internal and external commercial growth opportunities to expand business reach.
- Enhance productivity through optimal resource planning and deployment.
- Maintain strong client relationships to ensure Landmark is positioned as the preferred supplier, always delivering excellent customer service.
Business Management & Development
- Develop and execute strategies to expand the institutional client base and grow B2B sales for the concept.
- Identify and leverage synergies across Landmark Group to maximize efficiency and opportunity.
- Contribute to the successful rollout of new business initiatives and projects that support institutional growth.
Inventory Management & Stock Distribution
- Oversee effective inventory management for institutional sales, including order processing, stock availability, consolidation, movement, and returns.
- Provide monthly feedback to the Concept team on sales performance, inventory status, and product-related insights.
- Build and maintain strong trade relations with institutional clients while ensuring accurate record-keeping for all transactions.
- Monitor credit orders, manage outstanding payments, and ensure timely collections.
- Recommend and facilitate approval of credit limits for institutional clients in coordination with the finance department.
Marketing & Brand Promotion
- Promote the Landmark concept's institutional brand by liaising with the marketing team and devising effective and customized proposals for institutional members
People Management
- Define clear KPI's for direct reports and conduct timely performance appraisals in alignment with company guidelines.
- Ensure a positive work environment and facilitate the resolution of grievances or complaints.
- Oversee effective staff deployment and scheduling to ensure optimal productivity and service delivery.
- Foster a high-performance culture by motivating, coaching, and mentoring direct reports.
Qualifications:
Graduate or Post Graduate Degree in Business Administration
Experience:
6 to 10 years of work experience of which at least 5 years should be in the retail industry handling qualitative institutional accounts. Should have handled a large geographic region and Middle East experience would be preferred.
Competencies:
- Strong knowledge of retail operations and the retail industry
- Results-oriented with a focus on achieving business objectives
- Effective team player with strong collaboration skills
- Excellent communication skills
- Strong planning and organizational abilities
- Good networking and relationship-building skills
- Effective negotiation skills
- Customer-centric mindset with a strong service orientation
