Job Description:
- Manage and maintain the Maritime Human Resources (MHR) Quality Management System and monitor crewing Key Performance Indicators to ensure continuous improvement.
- Develop, review, and maintain crew-related company instructions, policies, and procedures in compliance with company and regulatory requirements.
- Prepare and update long-term fleet and manpower projections to ensure sufficient seafarer resources for current and future operations.
- Plan and manage the Japan International Ship System (JISS) licensing program, including examination arrangements, budgeting, and maintaining adequate numbers of qualified officers for Japanese-flag vessels in accordance with NYK requirements.
- Monitor market wage trends and recommend revisions to wage scales to maintain competitiveness and support manpower retention.
- Develop and implement crewing strategies to ensure smooth deployment of personnel for newbuilding projects and fleet expansion.
- Lead and coordinate crewing-related projects and initiatives, including process improvements, regulatory changes, and business transformation activities.
- Research, evaluate, and develop new manning sources to support sustainable crew supply and workforce diversity.
- Manage non-Japan Seaman's Union matters and maintain effective communication with relevant labor organizations and stakeholders.
- Evaluate, appoint, and manage manning agencies, including contract preparation, performance monitoring, and compliance reviews.
- Review, verify, and approve operating expenses and office costs related to assigned manning offices, including Croatia and Romania.
- Liaise and coordinate with Japanese shipowners, ship managers, and other stakeholders on crewing matters and workforce planning.
- Coordinate Officers Dialogue programs and support engagement initiatives in collaboration with manning offices.
- Prepare annual crewing budgets, monitor expenditure, and ensure effective cost control and budget compliance.
- Ensure compliance with applicable maritime regulations, including Standards of Training, Certification and Watchkeeping (STCW), Maritime Labour Convention 2006, Japanese Flag requirements, and company management systems.
- Prepare reports, analyses, and presentations for management and HQ to support strategic decision-making.
Job Requirements:
Education & Professional Qualifications
- Bachelor's Degree in Maritime Studies, Nautical Science, Marine Engineering, or a related discipline.
- Holder of a Class 1 Certificate of Competency (Master Mariner or Chief Engineer). Valid seafarer's licenses and certificates.
Experience
- Minimum 5 years of sea-going experience, including at least 1 year as Chief Officer, Master, First Engineer, or Chief Engineer on ocean-going vessels.
- Experience in crew management, manpower planning, or maritime administration is preferred.
- Experience dealing with Japanese shipowners or Japanese-flag vessel operations would be advantageous.
Technical Competencies
- Strong knowledge of Japanese maritime regulations and Japanese-flag vessel certification requirements.
- Good understanding of Standards of Training, Certification and Watchkeeping (STCW), Maritime Labour Convention 2006, and related maritime labor regulations.
- Knowledge of ISO 9001 and ISO 14001 management systems.
- Ability to develop long-term manpower plans, training strategies, and crewing forecasts.
- Strong budgeting, cost control, and financial analysis skills.
- Proficiency in Microsoft Office applications, especially Excel and PowerPoint.
Language & Communication
- Strong written and spoken Japanese, with the ability to prepare reports and communicate effectively with NYK headquarters, shipowners, and related stakeholders.
- Good command of written and spoken English.
Personal Attributes
- Strong project management and planning skills.
- Excellent analytical and problem-solving abilities.
- Effective stakeholder management and negotiation skills.
- Ability to work independently and manage multiple priorities in a dynamic environment.
