Marketing & Communications Manager

1. Role purpose

Lead and deliver Marketing & Communications for CERT, translating business and academies priorities into integrated plans, campaigns and communications. The role combines hands-on execution with team leadership, ensuring timely delivery, stakeholder coordination, brand consistency and measurable performance.

2. Key responsibilities

• Marketing planning & campaigns: Develop and execute the annual Marketing & Communications plan and calendar; manage academies and programmes campaigns informed by audience and market insights.
• Communications & content: Lead internal and external communications, including websites and social media content, newsletters, announcements, press releases and key corporate materials; coordinate media activity through approved channels.
• Brand & creative delivery: Oversee brochures, catalogues, presentations and campaign materials, applying approved messaging and brand standards.
• Events, partnerships & engagement: Manage communications and marketing for events, exhibitions, partnerships, sponsorships, CSR activities and stakeholder engagement; support crisis communications as required.
• Team & stakeholder management: Direct specialist team members, coordinate with academies and business functions, manage requests and approvals, and contribute directly to delivery.
• Budget, performance & governance: Manage approved Marketing & Communications budgets, and monitor results.

3. Minimum qualifications & experience

• Bachelor's degree in Marketing, Communications, Business Administration or a related field, or equivalent professional experience.
• Proven experience in planning and delivering integrated marketing campaigns, corporate communications, digital channels and content development.
• Demonstrated ability to lead teams, manage multiple priorities and coordinate effectively with senior management and stakeholders.
• Strong English communication, writing and editing skills; Arabic proficiency is an advantage.