About The Company
Al Boom Marine is a leading UAE-based retail and distribution company specializing in watersports, outdoor, and lifestyle products, representing globally recognized brands while offering high-quality gear and experiences for marine and adventure enthusiasts.
About The Position
Marketplace Executive will be responsible for managing and growing the brand's presence across major online marketplaces (Amazon, Noon, Namshi, Trendyol), handling end-to-end operations including product listings, order fulfilment, inventory coordination, and performance tracking, while driving sales through pricing, promotions, and data-driven insights, ensuring marketplace compliance, and collaborating cross-functionally to deliver a seamless customer and brand experience.
Key Responsibilities
Marketplace Operations:
- Manage day-to-day operations across marketplaces (e.g., Amazon, Noon, Namshi, Trendyol, etc.).
- Ensure accurate product listings including pricing, descriptions, images, attributes, and categorization.
- Coordinate with internal teams to ensure timely product launches and updates on marketplaces.
- Monitor marketplace SLAs, compliance requirements, and seller performance metrics.
Order & Fulfilment Management
- Track daily orders, fulfilment status, cancellations, and returns.
- Coordinate with warehouse, logistics, and store teams to ensure on-time dispatch and delivery.
- Resolve order-related issues, customer complaints, and marketplace escalations.
Sales & Performance Tracking
- Monitor sales performance, conversion rates, stock availability, and returns by marketplace.
- Prepare regular reports on sales, margins, discounts, and operational KPIs.
- Identify underperforming SKUs and recommend corrective actions.
Pricing, Promotions & Campaigns
- Support execution of marketplace promotions, deals, and campaigns in coordination with Buying, Planning, and Marketing teams.
- Ensure correct pricing, discounts, and offers are live as per approved plans.
- Monitor competitor pricing and marketplace trends.
Inventory Coordination
- Work closely with Planning and Supply Chain teams to ensure optimal stock availability.
- Track inventory aging and slow-moving products on marketplaces.
- Support stock allocation and replenishment decisions for marketplace channels.
Cross-Functional Collaboration
- Coordinate with Merchandising, Buying, Finance, Customer Service, and Marketing teams to ensure smooth marketplace operations.
- Act as the point of contact for marketplace partners on operational matters.
Qualifications
- Bachelor's degree in Business Administration, Marketing, E-commerce, Retail Management, or a related field.
- Postgraduate qualification is an advantage but not mandatory.
Experience
- 24 years of experience in e-commerce or marketplace operations within a retail environment.
- Advanced Excel skills and understanding of data analysis tools are advantageous.
- Strong understanding of online marketplace operations and metrics.
- High attention to detail with the ability to manage multiple SKUs and tasks.
- Data-driven mindset with good analytical and reporting skills.
- Strong coordination and follow-up skills across teams.
- Proficiency in MS Excel, familiarity with BI tools is a plus.
- Ability to work in a fast-paced retail environment with tight timelines.
- Commercial awareness and understanding of pricing and margins.
- Clear communication and problem-solving skills.
