About the company:
Al Boom Marine is a leading UAE-based retail and distribution company specializing in watersports, outdoor, and lifestyle products, representing globally recognized brands while offering high-quality gear and experiences for marine and adventure enthusiasts.
About the position:
Marketplace Executive will be responsible for managing and growing the brand's presence across major online marketplaces (Amazon, Noon, Namshi, Trendyol), handling end-to-end operations including product listings, order fulfilment, inventory coordination, and performance tracking, while driving sales through pricing, promotions, and data-driven insights, ensuring marketplace compliance, and collaborating cross-functionally to deliver a seamless customer and brand experience.
Key Responsibilities:
Marketplace Operations:
- Manage day-to-day operations across marketplaces (e.g., Amazon, Noon, Namshi, Trendyol, etc.).
- Ensure accurate product listings including pricing, descriptions, images, attributes, and categorisation.
- Coordinate with internal teams to ensure timely product launches and updates on marketplaces.
- Monitor marketplace SLAs, compliance requirements, and seller performance metrics.
Order & Fulfilment Management:
- Track daily orders, fulfilment status, cancellations, and returns.
- Coordinate with warehouse, logistics, and store teams to ensure on-time dispatch and delivery.
- Resolve order-related issues, customer complaints, and marketplace escalations.
Sales & Performance Tracking:
- Monitor sales performance, conversion rates, stock availability, and returns by marketplace.
- Prepare regular reports on sales, margins, discounts, and operational KPIs.
- Identify underperforming SKUs and recommend corrective actions.
Pricing, Promotions & Campaigns:
- Support execution of marketplace promotions, deals, and campaigns in coordination with Buying, Planning, and Marketing teams.
- Ensure correct pricing, discounts, and offers are live as per approved plans.
- Monitor competitor pricing and marketplace trends.
Inventory Coordination:
- Work closely with Planning and Supply Chain teams to ensure optimal stock availability.
- Track inventory ageing and slow-moving products on marketplaces.
- Support stock allocation and replenishment decisions for marketplace channels.
Cross-Functional Collaboration:
- Coordinate with Merchandising, Buying, Finance, Customer Service, and Marketing teams to ensure smooth marketplace operations.
- Act as the point of contact for marketplace partners on operational matters.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, E-commerce, Retail Management, or a related field.
- Postgraduate qualification is an advantage but not mandatory.
Experience:
- 2–4 years of experience in e-commerce or marketplace operations within a retail environment.
- Advanced Excel skills and understanding of data analysis tools are advantageous.
- Strong understanding of online marketplace operations and metrics.
- High attention to detail with the ability to manage multiple SKUs and tasks.
- Data-driven mindset with good analytical and reporting skills.
- Strong coordination and follow-up skills across teams.
- Proficiency in MS Excel, familiarity with BI tools is a plus.
- Ability to work in a fast-paced retail environment with tight timelines.
- Commercial awareness and understanding of pricing and margins.
- Clear communication and problem-solving skills.
