Maximo Functional Subject Matter Expert

POSITION OPPORTUNITY

Maximo Functional Subject Matter Expert

Hospitality & Facilities | Maximo SaaS Implementation

Location: Ras Al Khaimah, United Arab Emirates (On-site required)

Engagement Type: Independent Contractor / Consultant

Industry: Hospitality / Resort & Facilities Management

Technology: IBM Maximo Application Suite (MAS) – SaaS

Functional Area: Maintenance, Utilities & Facilities

Estimated Start: Within approximately two (2) weeks of client approval

Duration: Project-based; determined by scope of engagement

Role Summary

We are seeking an experienced Maximo Functional Subject Matter Expert (SME) to support a large-scale Maximo SaaS implementation at a world-class hospitality and resort destination in the United Arab Emirates. The engagement involves serving as a neutral, trusted advisor between the client's IT organization and its business operations teams to close identified gaps in the current implementation and drive alignment on functional requirements.

This is a hands-on, relationship-driven consulting engagement. The selected consultant will be expected to build strong working relationships with business stakeholders, review licensing and configuration options, conduct a comprehensive GAP analysis, and help both parties arrive at a solution that meets business needs within the current platform

.Key Responsibilitie

• sServe as the functional SME bridge between the IT implementation team and business operations leadership, facilitating clear communication and shared understanding of requirements and solutions
• .Conduct a thorough GAP analysis of current Maximo SaaS configuration against documented and undocumented business requirements for Maintenance, Utilities, and Facilities
• .Review current licensing structure and advise on whether existing licensing supports business needs; identify alternative approaches where applicable
• .Act as a neutral third party to mediate and align the interests of IT and business stakeholders, helping both sides reach consensus on an acceptable path forward
• .Evaluate business processes specific to hospitality and resort facilities management and recommend appropriate Maximo workflows and configurations
• .Identify and document areas where business requirements can be met within the existing platform, and where workarounds, configuration changes, or additional modules may be needed
• .Work directly with a large, diverse group of business stakeholders across facility operations to gather input, validate findings, and communicate recommendations
• .Support change management activities by helping business leaders understand system capabilities and build confidence in the technology solution
• .Collaborate with the existing IBM Platinum Partner implementation team to assess technical feasibility of proposed solutions
• .Deliver clear, structured documentation including findings, recommendations, and a roadmap for gap remediation

.Required Qualification

sMaximo & Technical Expertis

• eDemonstrated hands-on experience as a Maximo Functional SME, with specific expertise in IBM Maximo Application Suite (MAS) SaaS
• .Strong understanding of Maximo modules applicable to Maintenance, Utilities, and Facilities Management
• .Experience performing functional GAP analysis in enterprise asset management (EAM) or similar implementations
• .Ability to interpret Maximo licensing structures and advise clients on options and optimization
• .Familiarity working alongside IBM Platinum Partners or within IBM-led implementations is a plus

.Industry & Domain Experienc

• eBackground in the hospitality industry – hotel, resort, or integrated entertainment/facilities environment strongly preferred
• .Understanding of the operational characteristics and maintenance workflows unique to hospitality and resort facilities, which differ significantly from industrial or Oil & Gas environments
• .Experience engaging directly with operations leadership and frontline teams in a client-facing consulting capacity

.Consulting & Interpersonal Skill

• sStrong stakeholder facilitation skills; proven ability to navigate and de-escalate tension between IT and business teams
• .Demonstrated ability to build trust quickly with diverse groups of business counterparts, including senior and executive leadership
• .Excellent written and verbal communication skills; able to translate technical concepts for non-technical audiences
• .Self-directed, with the ability to manage ambiguity and deliver structured outcomes in a dynamic project environment

.Availabilit

• yMust be available to begin the engagement within approximately two (2) weeks of client approval

.Equal Opportunity & Legal Complianc

eThis opportunity is posted in compliance with applicable laws and regulations in both the United States and the United Arab Emirates