Job Purpose:
Support colleagues and implement the process of the insurance and ensure all company policies and procedures are followed and implemented.
Main job duties and responsibilities:
- Ensure Working within the set policies & procedures and guidelines.
- Receive claims, process, revise requests and complete the cycle to ensure refunds are accurate.
- Monitor different payments, cheques, deductions, personnel clearance or medical refund.
- Handle emergency medical services among brokers, parents and insurance company. Update employees database regularly.
- Make tours among the company different locations to ensure processes are going as planned, collect, and solve any problems and/or issues that may arise.
- Ensure eligibility for refunds and insurance plans for colleagues.
- Respond to all inquiries and provide any assistance needed.
- Handle colleagues needs, chronic cases, prescriptions and any other needed support.
Job requirements:
Educational background and previous experience:
- Bachelor's Degree in a relevant field.
- 1 to 3 years of experience.
Knowledge and Functional Skills:
- Highly Communication skills
- Problem solving
- Analytical skills
- Administration and coordination skills
- Good Knowledge of using MS office applications (Excel, Word, PowerPoint)
