WE ARE HIRING
Position: Membership Consultant cum Front of House (FOH/MC)
Location: Villa Square Branch, Dubai, UAE
Employment Type: Full-Time
Join the MyPT Team
MyPT is one of the UAE's fastest-growing premium fitness brands, committed to delivering exceptional fitness experiences through world-class facilities, expert coaching, and outstanding customer service.
We are looking for motivated, confident, and customer-focused Membership Consultants cum Front of House professionals to join our team at our Villa Square Branch in Dubai.
If you have a strong background in sales and customer service, a passion for the fitness industry, and a proven ability to achieve targets, we would be pleased to hear from you.
Key Responsibilities
- Welcome members and visitors and provide a professional and engaging first impression.
- Promote and sell membership packages while consistently achieving monthly sales and revenue targets.
- Conduct professional club tours and deliver effective membership presentations.
- Respond to enquiries via phone, email & WhatsApp.
- Build and maintain strong relationships with members and prospective clients.
- Support front desk operations, member check-ins, and daily administrative activities.
- Handle member enquiries and concerns professionally and ensure timely resolution.
- Maintain accurate membership records using the company's CRM and management systems.
- Support club events, promotions, and marketing initiatives.
- Contribute to delivering an exceptional overall member experience.
Qualifications And Requirements
- 1–5 years of experience in membership sales, fitness club sales, hospitality, or customer service. Experience within the fitness industry is preferred.
- Proven track record of achieving or exceeding sales and revenue targets.
- Excellent verbal and written communication skills in English. Arabic or additional languages are an advantage.
- Strong sales, negotiation, closing, and objection-handling skills.
- Excellent interpersonal and relationship-building abilities.
- Professional appearance, positive attitude, and confident personality.
- Genuine passion for health, fitness, and wellness.
- Ability to conduct effective club tours and convert enquiries into memberships.
- Excellent telephone etiquette and experience managing enquiries across multiple communication channels.
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Strong problem-solving skills with a high level of professionalism and confidentiality.
- Results-driven with the ability to consistently achieve KPIs.
- Ability to work independently as well as effectively within a team.
- Willingness to work flexible shifts, including evenings, weekends, public holidays, and extended hours when required.
- UAE driving licence and own vehicle are an advantage.
What We Offer
- Competitive salary with an attractive commission structure.
- Career growth and professional development opportunities.
- A dynamic, professional, and supportive working environment.
- The opportunity to build your career with one of the UAE's growing premium fitness brands.
