Membership Sales Executive

Job Summary:

We are seeking an energetic and customer-focused Membership Sales Executive to drive in-club sales within a sports club environment. The role is responsible for acquiring new members, conducting club tours, converting leads into memberships, and supporting member retention through effective follow-ups and relationship management.

Key Responsibilities:

• Conduct club tours and present membership offerings to potential clients.
• Achieve membership sales targets and drive new member acquisition.
• Follow up with leads and expiring memberships to maximize retention.
• Collaborate with front desk teams and seek support from management as needed for training or guidance.
• Execute sales calls and follow-ups consistently.
• Report sales performance and provide insights on trends.
• Stay updated on new services and products.
• Participate in promotional campaigns, both in-club and externally.

Required Competencies:

• Customer Centricity – Proficient
• Proactivity & Initiative – Proficient
• Accountability & Ownership – Proficient
• Collaboration & Teamwork – Proficient
• Problem Solving – Proficient

Required Skills:

• CRM Systems – Proficient
• Complaint Resolution – Advanced
• Customer Centricity – Proficient
• Document Management – Proficient
• Time Management – Advanced

Qualifications & Experience:

• Minimum High School Diploma; additional diploma preferred.
• Minimum 2 years of experience in sales, preferably within sports clubs, fitness centers, hospitality, or service-based environments.

Why Join Us:

This role offers the opportunity to grow in a performance-driven environment while delivering exceptional customer experiences. If you are passionate about sales, enjoy interacting with people, and thrive in a team-oriented setting, we would love to hear from you.

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