Responsible for the complete life cycle of newmodified IT systems from analyzing existing processes and gathering requirements to implementing systems testing and providing training He is also Responsible for managing the lifecycle of all problems Identifing the root cause of a problem preventing Incidents from happening and minimizing the impact of Incidents that cannot be prevented
Accountabilities
IT Application Projects:
Lead the team in implementing systems analysis design development delivery support and communication of the inhouse or standard IT Application projects
Lead the consulting efforts with usersbusiness analysts and other functional teams to gather and interpret their documented requirements for various IT Application projects
Assigned Business Department:
Train the keypower users in the assigned business departments on the usage of the retail applications to achieve the best utilization of the system and to meet the business needs
Examine and analyze the current processes of the business departments and optimize them through the automation and removing of the nonadding value steps
Participate and manage the retail application projects through the communication of the business requirements with the vendors followingup on the tasks status with the vendors and the assigned business departments
Provide enhancements to existing applications Define systems requirements priorities and viable alternatives Coordinates conversions and upgrades to vendor systems
Ensure the implementation of the project plan and schedule to ensure the proper and on time implementation of the projects
Performs a variety of complex programming tasks such as designing documenting and coding program logic
Review solution design documents and conduct User Acceptance Test UAT sessions to satisfy the business requirements
Provide Applications Support and Ensure smooth operations of the retail systems through the daily checks and system reports and proper monitoring Manage migrations upgrades and patches to ensure systems stability and reliability
Assist in developing end user documentation and departmental policies and procedures that impact the use of application systems
Liaise with concerned parties to build test release and deploy changes
Information Services:
Participate in the planning and testing of the Contingency and Disaster Recovery activities to maintain service levels and ensure the continuous operation of the information services
Security Backups:
Define security backup and recovery procedures for each system implemented
Work with Internal External auditors to ensure the quality security and integrity of the application systems
Perform Risk Assessment for Application systems and escalate to Section Head with mitigation plan
Collaboration:
Collaborate with the other functions of the IT division to ensure the integration of the system different modules
Employee duties are not limited only to the abovementioned accountabilities heshe may perform other duties as assigned
Work Environment
Indoors : 100
Outdoors : 0
Working Days : 5 Working Days
Days off : 2 Days Off
Working Hours : 9:00 AM 6:00 PM 1 hour break
Job Requirements
Education
BSc in IT preferably in MIS Systems Design
Experience
5 years of Experience in Oracle Retail or a Tier 1 ERP System
Working knowledge of best practices in information technology management
Experience in project management methodologies
ITIL and service management background
Computer Skills
Strong command and background of programming languages
Experience in at least one Oracle Retail module or Tier 1 ERP systems
Software documentation and system analysis
Strong SQL PLSQL knowledge
Experience with Integration modules such as RIB Retail Integration Bus
