Role Overview
We are seeking a
Quality Engineering (QE) Manager to lead a newly established QE team in India supporting Disney's Commerce platforms, including Tickets and Lodging systems. This role will be responsible for managing a team of QE engineers while driving high-quality delivery across both project and sustainment initiatives.
The QE Manager will play a critical role in
advancing modern quality engineering practices, including shift-left testing, automation, and AI-enabled testing capabilities. This leader will collaborate closely with global QE, Product, Engineering, Architecture, and Release Management teams to ensure quality is embedded throughout the software development lifecycle.
Key Responsibilities
- Team Leadership & Delivery Management
- Lead and manage a team of 13 QE engineers, ensuring high performance, engagement, and professional growth
- Oversee day-to-day testing activities, including functional, integration, and regression testing
- Provide direction on test planning, execution, and defect management
- Mentor and guide team members on modern QE practices, including automation and shift-left strategies
- Quality Engineering Execution
- Drive end-to-end quality validation for commerce applications across projects and sustainment work
- Ensure appropriate test coverage, automation strategy, and risk-based testing approaches
- Partner with development teams to support component and integration testing during sprints
- Oversee defect triage, root cause analysis, and resolution tracking
- Operational Excellence & Service Delivery
- Oversee day-to-day QE service delivery, ensuring alignment with program timelines and release goals
- Support intake, estimation, and test planning processes
- Ensure adherence to quality standards, processes, and compliance requirements
- Support audit activities and reporting needs related to quality and testing
- Cross-Functional Collaboration
- Collaborating with Product, Engineering, Architecture, Release Management, and Business teams to align on testing scope, risks, and priorities
- Coordinate with global QE teams (CQE, GQE, and others) to ensure consistent testing practices and standards
- Participate in PI Planning and program-level forums, ensuring QE alignment and readiness
- Environment, Access & Enablement Support
- Ensure team readiness by supporting onboarding of new engineers, including access, tools, and training
- Help manage test environments, test data readiness, and access requirements
- Coordinate with relevant teams to resolve environment and tooling issues impacting testing
- Tools, Automation & Innovation
- Drive adoption of test automation frameworks and tools to improve efficiency and reduce cycle time
- Support implementation of AI-enabled QE capabilities, including test generation, coverage analysis, and reporting
- Identify opportunities to optimize testing processes and improve productivity
- Governance & Asset Management
- Ensure compliance with organizational processes, security standards, and audit requirements
- Support tracking and management of testing tools, licenses, and related assets
- Maintain visibility into team utilization, deliverables, and performance metrics
Basic Qualifications
- 8+ years of experience in Quality Engineering / Software Testing, with at least 2–3 years in a leadership role
- Strong experience in functional, integration, and regression testing
- Experience managing distributed or offshore teams
- Familiarity with Agile/Scrum methodologies
- Strong understanding of test automation frameworks and tools
- Excellent communication and stakeholder management skills
Preferred Qualifications
- Experience with commerce, e-commerce, or transactional systems
- Exposure to CI/CD pipelines and DevOps practices
- Experience with AI/Agentic AI applications in testing
- Familiarity with performance, security, or accessibility testing
- Experience working in a global delivery model
Leadership Expectations
- Ability to operate in a fast-paced, highly collaborative environment
- Strong focus on quality, accountability, and continuous improvement
- Demonstrated ability to influence without authority and drive alignment across teams
- Passion for innovation and advancing modern QE practices
