Job Description:
Responsible for diagnosing, troubleshooting, and repairing software-related issues on mobile devices such as smartphones and tablets. Perform software installations, updates, backups, and restore operations. Assist customers with technical support and ensure devices are functioning optimally.
Key Skills:
- Proficient in mobile operating systems (Android, iOS , Harmony)
- Experience with mobile device management tools
- Ability to diagnose and resolve software issues
- Familiarity with USB drivers, recovery modes, and firmware updates
- Basic understanding of mobile hardware components
- Strong troubleshooting and problem-solving skills
- Good communication and customer support skills
Qualifications:
- Diploma or Bachelor's degree in Information Technology, Computer ,Support services , or related field
- Previous experience in mobile device software maintenance
- Professional certifications in mobile repair or software support are a plus
- Only Saudis
